Project Coordinator

Overview: 

Reporting to the Manager, IT Project Management, Delivery Operations, the Project Coordinator provides foundational coordination and administrative support to project teams executing upgrade projects and environment scheduling of customer tickets across HealthEdge products. In this entry-level role, you will assist in keeping projects organized and on track, maintaining project documentation, and ensuring accurate information is captured in project systems. To succeed in this role, you should be organized, detail-oriented, and eager to develop your project management skills through hands-on experience. 

What you will do: 

• Develop task lists or project schedules in alignment with the scope and objectives defined by the project scope  

• Coordinate resources as needed to provide support or ensure delivery of a successful solution  

• Serve as the primary point of contact for the project team and the customer  

• Collaborate or escalate as required to address business or technical issues related to the project  

• Manage and maintain project information in the appropriate systems  

• Generate reports and produce internal project-related deliverables  

• Partner with Project Managers as required to provide administrative/coordination support or assist with the production of project deliverables  

• Develop project scope, goals, risks, and deliverables including project dependencies, project plans, project timelines and milestones to manage, track and resolve cross-project dependencies, risks, issues/conflicts, and change requests to endure  

• Hold and/or attend regular project meetings and teleconferences associated with assigned projects  

• Update Smartsheet dashboards, Smartsheet action items, project plan and status reports  

• May participate in the strategic planning activities for the assigned area  

• Reviews current systems and processes for possible improvements and implements process changes as appropriate  

• Administers the project approach, structure, and charter through the establishment of project requirements and planning  

• Create and maintain comprehensive documentation, plans and reports  

• High degree of professionalism, especially when faced with critical and intense situations  

• Communicate proactively with all involved personnel, identify problems, create solutions, and implement efficiency improvements  

What You Bring: 

• Bachelor’s degree in science, business, technology, or related field preferred  

• One to two years of experience in enterprise-level project management or project coordination implementing smaller scale projects  

• Technical experience; SharePoint, Visio, PowerPoint, and Excel  

• Familiarity with Salesforce, JIRA, Smartsheet application  

• Knowledge of project management practices and techniques, including plan development, scope and change control management, work breakdown structure, budget control, risk management, change management, communication management, status reporting, vendor resource management, impact analysis, stakeholder management, and issue control/management  

• Proficient in the use Microsoft Office applications (Word, Excel, PowerPoint, Outlook & MS Project)  

• Demonstrated ability to work well under pressure, juggle and prioritize multiple projects and adjust work accordingly, often against tight deadlines  

• Must possess strong communication (Written & Verbal), presentation, collaboration, and negotiation skills