Project Coordinator

Company Description

Cosmetic Solutions is a custom formulator and turn-key manufacturer of skincare and personal care products, specializing in skin care, body care, specialty hair care, OTC, and professional-use formulations. With more than 30 years of experience, we offer end-to-end capabilities from R&D and formulation through packaging, manufacturing, and distribution.

Job Title: Project Coordinator

Summary:

Product Coordinator to oversee the end-to-end execution of all new product introductions for our cosmetic contract manufacturing operations. Reporting directly to the New Project Launch Manager, this role is responsible for ensuring all cross-functional activities are aligned and executed flawlessly to deliver new products on time, within scope, and according to the customer’s expectations.

The ideal candidate will be an experienced project manager with a solid understanding of cosmetic manufacturing, and the ability to lead and influence across teams including Engineering, R&D, Formulation, Quality, Procurement, Production, Planning, Packaging Development, and Customer Service.

Organizational Relationships

Reports to:

• New Project Launch Manager

Responsibilities include, but are not limited to:

• Assist with launch kick-off meetings for new projects/orders with Technical Services, Sales, R & D and other key personnel to determine the actions necessary to ensure a successful launch that satisfies customer requirements and expectations, including quality, delivery time, etc.
• Prepare and publish timelines after the kick-off meeting.
• After consulting with Sales, Production, Technical Services, Purchasing, regarding raw materials lead times and tooling, as applicable, promptly approve, sales order submitted by Sales/Customer Service, with respect to customer’s requested delivery date and other details (e.g., issuance of finished goods part numbers, when required) to facilitate timely input of sales order into ERP system.
• Facilitate and lead regular project update meetings with cross-functional teams and stakeholders.
• Create, manage, and maintain comprehensive project timelines, action logs, and risk mitigation plans.
• Track key project milestones, proactively identifying and addressing potential delays, gaps, or issues.
• Identify, evaluate, and present to sales rep the issues related to expediting orders/projects; work with other employees at all levels and within all departments to resolve daily challenges in keeping milestones
• Ensure accurate and timely hand-off of documentation including BOMs, batch records, specifications, and component drawings.
• Support Engineering and Packaging Development in organizing trials, equipment validations, and process improvements needed for launch readiness.
• Facilitate and follow up on production & batch samples for customer approval, when required.
• Coordinate pilot runs, line trials, and first production batches; oversee execution and track outcomes.
• Collaborate with QA, Regulatory, and Compliance teams to ensure that all new product launches meet GMP, ISO, and customer-specific requirements.
• Work with Planning and Procurement to ensure materials are on-hand and launch readiness is achieved without impacting production schedules.
• Maintain centralized project tracking tools and dashboards.
• Conduct post-launch reviews to identify process improvements and lessons learned.
• Adhere to company policies and procedures.

Required Knowledge & Qualifications

• Ability to communicate clearly and effectively in writing and verbally across all organization levels.
• Ability to problem solve and be solution oriented.
• Ability to set objectives and manage projects.
• Broad knowledge of total manufacturing processes and planning.
• Ability to identify, evaluate, and resolve detailed and complex problems.
• Strong interpersonal skills and the ability to work well with others.
• Ability to read, understand, and apply policies, procedures, and reported information.
• Mathematical skills and the ability to utilize computers.
• Detail and multitask oriented.
• Ability to participate in a team environment and work independently.
• Extended Microsoft suite knowledge (Word, Excel, PowerPoint, Outlook).
• Cloud & Collaboration Tools (OneDrive, Teams, SharePoint)
• Experience with NetSuite is a plus.

Education & Experience

• Minimum three years of experience in Project Management
• Experience within the skincare industry is a plus
• CAPM or PMP certification(s) is a plus
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Equal Employment Opportunity

Cosmetic Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.