Project Coordinator & Scheduler

We are seeking a Project Coordinator & Scheduler to join our Atlanta Home Theater team! This position is full-time and will be based out of the AHT home office in Roswell, GA.

Responsibilities

• Build and maintain the installation calendar across multiple active projects, assigning crews by skill set, location and hours from the engineers' proposals

• Rebuild the schedule quickly when a home isn't ready, a builder slips, a client reschedules or a technician is out, and communicate changes before crews arrive on site

• Hold weekly two-to-three-week look-ahead check-ins with builders and superintendents to confirm construction phases (rough-in, trim, finish)

• Confirm dates with clients ahead of each visit, working with our Design Ambassadors

• Run a readiness check before dispatch: site ready, equipment staged by the warehouse, payment milestone met, client confirmed

• Keep a backup list of work (prewires, warehouse and showroom work) so crews stay productive when a job falls through

• Send a daily dispatch summary so every installation technician knows tomorrow's job, crew, site contact and equipment

• Stay in sync with our Service Manager so installation and service schedules don't conflict

• Coordinate crew travel for out-of-state projects with our travel agent

• Track PTO on the schedule and follow up on technician time entries and daily job notes

• Schedule punch-list visits, final walkthroughs and project closeouts

• Report weekly on jobs completed as scheduled versus rescheduled, and why, and support our monthly projected-vs-actual labor hours review

• Keep project records current in our software (ProjX360 and Daylite)

Requirements

• Highly organized: keeps a clean, accurate system with nothing falling through the cracks, and can show you how they do it

• A natural puzzle-solver: enjoys fitting many moving pieces together and finding a workable answer fast when the pieces change

• Ready to take ownership quickly: able to learn our crews, builders and projects in the first few weeks and confidently run the schedule

• 3+ years of scheduling, dispatch or project coordination for field crews where schedules change constantly

• Proven ability to juggle multiple projects and re-plan quickly without losing track of details

• Confident, professional communicator by phone and email with homeowners, builders and superintendents, and able to deliver bad news early and clearly

• Strong follow-through; owns the calendar and keeps everyone working from the same plan

• Comfortable with scheduling or project-management software, and quick to learn new systems

• Excellent Excel / Google Sheets and Outlook / Google Calendar skills

• Available to start before December 1

Desired Skills

• Understanding of residential construction phases and how builders sequence trades

• Experience with field-service or construction software (ServiceTitan, BuilderTrend, Procore, Jobber, Housecall Pro, or similar)

• Exposure to luxury residential, custom homes, low-voltage, AV or smart-home work (helpful but not required)

• Experience coordinating travel or out-of-town crews

Atlanta Home Theater (AHT) is an award-winning luxury home cinema and smart home company with 30 years of experience. Founded in 1996 and based in a 12,000-square-foot design center and showroom in Roswell, Georgia, AHT designs, engineers and builds private cinemas, golf, racing and flight simulators, and fully automated homes with intelligent lighting, shades, audio and security. AHT was the youngest company ever named CEDIA Dealer of the Year, and has also won CEDIA awards for Best Home Theater and Best Showroom. We serve discerning homeowners and custom home builders across greater Atlanta and the United States. Some reasons to join AHT are:

• Our vision: Entertainment Done Right. We exist to create the world’s most extraordinary experiences at home. Every room we build is designed in the client’s style, engineered to disappear, tuned for perfection and felt in every seat.

• Our craft: We pair luxury design with advanced technology and handle every project from start to finish. Our design engineers, technicians and programmers take each room from first sketch to final calibration.

• Our team: We’re a close-knit team that likes to be challenged. We invest in training and new tools so our people can do their best work and grow with the company.

• Our clients: Our work is built on craftsmanship and long-term trust with homeowners, builders and designers. Many have trusted us for decades and keep referring us to others.

• Our growth: We’re expanding in greater Atlanta and growing our client base across the U.S. That means more opportunities to work on the most exciting projects in our industry.

GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 30 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors. Some reasons to join GEM are:

• Our philosophy – We believe in the power of effective collaboration and recognize that good partnerships are the building blocks to success.

• Our relationships – Partnering with federal clients, we solve complex problems, exceed expectations, and advance critical missions.

• Our team – We are committed to managing a cohesive workforce and cultivating a supportive workplace for our employees on contracts and in-office.

• Our community involvement – Supporting our communities, we invest time and money in local schools and non-profit organizations.

GEM’s offered compensation is dependent on candidates’ education, qualifications, and relevant years of experience. To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee’s needs; this includes, but is not limited to, a competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Paid Holidays, Life Insurance, and a matching 401(k) Retirement Plan.

Please Note: With the exception of mandated state requirements, GEM does not publish salary information on external job boards; as such, most ranges listed are estimates made by vendors and not actual salary ranges.

GEM Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.