Project Coordinator - Order Management

Posted Yesterday
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North Charleston, SC, USA
In-Office
Entry level
Hardware • Professional Services • Retail • Industrial
The Role
Support sales and production by processing orders from quotes, creating production work orders, preflighting artwork for print, invoicing, coordinating schedules with production, installation, and vendors, tracking POs, handling customer inquiries, and quality-checking larger orders to ensure on-time delivery.
Summary Generated by Built In

Description

  

The Project Coordinator – Order Management is responsible for supporting both the sales and production teams to meet project deadlines, processing orders based on sales quotes, and managing larger projects throughout the production lifecycle. This role requires strong computer skills, proficiency in Adobe Creative Suite, and the ability to multitask in a fast-paced, team-oriented environment.

Essential Functions and Duties

  • Support the sales team and customers with quoting and processing incoming projects, including order entry
  • Create production work orders detailing materials, dimensions, customer preferences, etc.
  • Daily invoicing of orders
  • Pre-flight and prepare ready-to-print artwork for production using Adobe Illustrator
  • Coordinate with Production Manager / Department Supervisors to ensure turnaround times are manageable
  • Update the production job board with revised due dates based on customer requests
  • Consistent communication with the team including MS Teams meetings & daily huddle ups 
  • Coordinate with installation team for scheduling, update clients
  • Coordinate with outsourced vendors, gather quote information and submit orders
  • Generate and track special order POs for outsourced items
  • Handle phone inquiries for job status, quotes, orders, and changes
  • Understand which      materials/substrates are appropriate for various sign applications
  • Manage processed orders throughout production life cycle – including quality-checking larger orders
  • Additional tasks as assigned

Requirements

  

  • Bachelor's Degree
  • Proficient in Adobe Illustrator and Photoshop
  • Competent in Microsoft Office products, basic computer skills
  • Excellent verbal and written communication skills

Competencies

  • Strong work ethic
  • Ability to work in a fast-paced environment
  • Able to multi-task/simultaneously work on multiple projects
  • Organized with meticulous attention to detail & accuracy
  • Execute/Complete assignments in a time sensitive manner
  • Team Player – works well independently and with coworkers

Compensation and Benefits Include:

  • Competitive Salary
  • Medical, dental, vision, accident, life, & long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) retirement plan
  • Paid parental leave
  • PTO & Holidays

Disclaimer

The statements above are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be a complete list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities as needed. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Skills Required

  • Bachelor's Degree
  • Proficient in Adobe Illustrator
  • Proficient in Adobe Photoshop
  • Competent in Microsoft Office products
  • Basic computer skills
  • Excellent verbal and written communication skills
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The Company
256 Employees
Year Founded: 1946

What We Do

Duncan-Parnell is a trusted provider of geospatial solutions, surveying equipment, and integrated services for construction contractors, engineers, surveyors, architects, and designers. They specialize in delivering high-quality hardware, innovative software, and professional services, including mapping equipment, wide-format printing, and custom signage solutions. Serving the Southeastern United States, they focus on empowering professionals with precision tools and exceptional customer support.

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