Project Coordinator, Operations (IL)

Company Overview
At Amsive, our people are our first priority. We’re a full-service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management.

We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team-wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture.

**ONSITE Work Location is at 605 Territorial Dr Bolingbrook, IL 60440**

Summary/Objective:

The Project Coordinator, on the Operations Project Management team, is responsible for establishing and managing projects and clients with a low level of complexity. The Project Coordinator also supports Project Managers and Senior Project Managers with more complex clients and projects. Additionally, this role contributes to quality control efforts of the department.
 

Essential Functions:

• Manage projects and client communication for clients with a low level of complexity and a low level of client engagement
• If changes are requested by the client, escalate change requests to a Project Manager or Senior Project Manager
• Be an advocate and voice for the client within Operations, working to ensure the quality and accuracy of work completed
• Verify and communicate project status to clients as needed
• Achieve a working knowledge of:
  • Amsive’s enterprise resource planning software
  • Direct mail production and art specifications
  • USPS policies and procedures
  • Internal processes
  • Client programs and requirements
• Create production samples for in-house and client use
• Monitor inventory and postage levels for assigned clients, to avoid project delays
• Assist with client billing as needed
• Own responsibility for quality control steps
• Assist with departmental administrative tasks
• Build & maintain relationships with current clients
• Work with different departments throughout the company to ensure the work is done correctly and on time.

Skills, Experience, and Qualifications:

• Demonstrated project management skills
• Strong organizational skills
• Experience working with different teams within an organization to achieve a common goal
• Personal qualities of integrity, credibility, and commitment to corporate mission
• Excellent time/task management
• Strong verbal/written communication skills
• Able to manage and prioritize multiple tasks well
• Strong desire to learn and contribute to the department
• Proficient in Microsoft Office application software

Supervisory Responsibilities: Not responsible for supervising other employees.

Work Environment: Indoor, temperature controlled, production facility.

Physical Demands:

• Must be able to be able to stand on feet for at least 8 hours/day
• Must be able to lift up to 50 pounds
• Personal Protection Equipment (PPE): Certain PPE may be required while performing specific job functions.

Security Clearance: Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.