Project Coordinator- HPBX

Posted Yesterday
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Perham, MN, USA
Hybrid
23-24 Hourly
Junior
Other
The Role
Coordinate and schedule customer installations, support sales proposals and RFPs, maintain project documentation, act as primary customer contact, liaise between internal teams and vendors, and drive process improvements to ensure on-time delivery and excellent customer service.
Summary Generated by Built In

Project Coordinator

$ 22.57/hr. - $ 24.26/hr.

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage - a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference

What You'll Do

As a Project Coordinator you will provide critical coordination and support for the successful delivery of Arvig's business solutions, ensuring outstanding customer service through the process. This role oversees the scheduling and management of installations, supports the sales team in proposals and RFPs, maintains thorough documentation for each project, and serves as a key point of contact for customers. The coordinator ensures seamless communication among internal teams, vendors, and clients while contributing to process improvement and operational efficiency.

What You'll Bring

  • Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
  • High School diploma or equivalent
  • 1-3 years of customer service or related experience
  • Experience organizing and executing multi-step projects
  • Strong customer service, communication, and organizational skills
  • Proficiency in Microsoft Word and Excel
  • Self-motivated and detail-oriented
  • Positive personality
  • Ability to remain organized, flexible and focused despite frequent interruptions
  • Ability to multi-task in a fast-paced environment
  • Skilled at working independently and as part of a team
  • Ability to build relationships, deliver results, and improve processes

Bonus points if you have:

  • Associate degree in Business Administration or related field
  • 3-5 years of sales support or telecom industry experience
  • Experience supporting technical teams and residential/business customers
  • Telecommunications knowledge and understanding of support functions in a sales/service environment

Your Schedule

Hours for this position are Monday-Friday, 8:00AM-4:30PM.

Your Location

Hybrid- Reporting to a Company Office

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

  • Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
  • Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
  • Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) - because your success is our success
  • Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
  • Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
  • Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because being connected matters

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE/Disabilities/Vets

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Commitment to safety
  • High School diploma or equivalent
  • 1-3 years of customer service or related experience
  • Experience organizing and executing multi-step projects
  • Strong customer service, communication, and organizational skills
  • Proficiency in Microsoft Word and Excel
  • Self-motivated and detail-oriented
  • Positive personality
  • Ability to remain organized, flexible and focused despite frequent interruptions
  • Ability to multi-task in a fast-paced environment
  • Skilled at working independently and as part of a team
  • Ability to build relationships, deliver results, and improve processes
  • Associate degree in Business Administration or related field
  • 3-5 years of sales support or telecom industry experience
  • Experience supporting technical teams and residential/business customers
  • Telecommunications knowledge and understanding of support functions in a sales/service environment
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The Company
HQ: Perham, MN
441 Employees
Year Founded: 1950

What We Do

Great service is all about providing you with the ultimate experience, and that’s something you will always receive with Arvig. Our employee owners are passionate about taking the time to understand your business' current and future goals to ensure we provide the right telecommunications solution. Arvig is a Minnesota employee-owned Telecommunications Company that has been providing homes and businesses with high-speed cutting-edge products and services since 1950. Business solutions for fiber construction, internet, business IT, WiFi, TV, local/long distance phone, business phone systems, security and more: arvigbusiness.com Arvig Answering Solutions: arviganswering.com (formerly Time Communications) Internet, Managed WiFi, TV, phone and security for your home: arvig.com Arvig's Multiwav internet service: multiwav.arvig.com (available for townhomes, condos, apartment buildings in the Twin Cities, St Cloud and Rochester) Current customers: arvig.net

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