Project Coordinator - Business Operations Support

Posted 20 Days Ago
Be an Early Applicant
Guanacaste, Carrillo, Belen, CRI
In-Office
Mid level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Coordinates business operations and multiple projects through CRM pipeline management, stakeholder alignment, data migration, reporting, proposal and RFP coordination, and Smartsheet-based resource planning. The role leads sales coordination calls, maintains data accuracy across Salesforce and Certinia, supports strategic decision-making with business reports, and facilitates cross-functional communication to improve project delivery and client satisfaction.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Project Coordinator - Business Operations Support
 

What this job involves:

Drive operational excellence through proactive business support, ensuring seamless pipeline management and stakeholder coordination across multiple platforms. As a Business Operations Specialist, you will be essential in maintaining JLL's high standards of project delivery and client satisfaction through comprehensive CRM management, strategic coordination calls, and cross-functional collaboration. Your expertise in business operations will directly contribute to JLL's commercial real estate success by optimizing processes, managing critical data, and ensuring exceptional stakeholder experiences across all business platforms.
 

What your day-to-day will look like:
 

• Pipeline Management Excellence: Create and update new opportunities in Salesforce and Certinia, ensuring comprehensive tracking and data accuracy across all business platforms
• Sales Leadership Coordination: Lead weekly calls with sales leads, facilitating clear communication and strategic alignment on critical support initiatives
• Cross-Platform Data Management: Execute seamless data migration between Salesforce and complementary business tools while maintaining data integrity
• Stakeholder Management: Coordinate with diverse stakeholders across departments, ensuring clear communication and project alignment
• Report Generation and Analysis: Generate, analyze, and distribute critical business reports to support strategic decision-making processes
• Proposal and RFP Management: Conduct comprehensive proposal reviews and coordinate information flow from multiple channels and cross-functional teams
• Project Coordination: Implement Smartsheet solutions for project coordination and resource management across multiple initiatives
 

Required Qualifications:
 

• Bachelor's degree in Business Administration, International Relations, Marketing, Communication, or related field
• Advanced English level
• 2-3 years of experience in business operations, project coordination, sales support, or cross-functional coordination roles
• Proven experience with enterprise CRM systems, particularly Salesforce (preferred) knowledge and opportunity management capabilities
• Demonstrated stakeholder management experience with ability to coordinate diverse teams and facilitate productive communication
• Strong analytical skills with experience in data analysis, report generation, and business intelligence support
• Excellent communication abilities including active listening skills for effective stakeholder coordination
• Proven time management and organizational skills with ability to manage multiple priorities and meet critical deadlines
 

Preferred Qualifications:
 

• Experience with Certinia and Smartsheet platforms for comprehensive project management
• Previous experience in professional services, consulting, or corporate environments with complex operational requirements
• Background in proposal management or business development support activities
• Agile methodology knowledge and basic project management certification
• Customer service experience with proven track record in client-facing roles and service delivery
• Experience with data migration and integration between business platforms with quality assurance processes
• Knowledge of construction project management principles and commercial real estate operations

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a [email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.

Skills Required

  • Bachelor's degree in Business Administration, International Relations, Marketing, Communication, or a related field
  • Advanced English proficiency
  • 2-3 years of experience in business operations, project coordination, sales support, or cross-functional coordination
  • Experience with enterprise CRM systems and opportunity management
  • Salesforce knowledge
  • Stakeholder management experience coordinating diverse teams and facilitating communication
  • Analytical skills with experience in data analysis, report generation, and business intelligence support
  • Excellent communication and active listening skills
  • Time management and organizational skills for managing multiple priorities and deadlines
  • Experience with Certinia and Smartsheet
  • Experience in professional services, consulting, or corporate environments
  • Proposal management or business development support experience
  • Agile methodology knowledge and basic project management certification
  • Customer service experience in client-facing roles and service delivery
  • Data migration and integration experience with quality assurance processes
  • Knowledge of construction project management principles and commercial real estate operations

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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