About Intras Cloud Services
At Intras Cloud Services (ICS), we are committed to delivering top-notch cloud solutions to our clients, ensuring seamless integration, and exceptional service. We are currently seeking a highly organized and motivated Project Coordinator to join our dynamic US based team.
Why Intras Cloud Services
At Intras Cloud Services, we pride ourselves on being a fast-paced, dynamic organization that empowers our people to grow professionally while continually learning the skills necessary to offer an extraordinary experience to our clients. Our team and our clients are distributed around the globe, representing a diverse group of thinkers and client types. This global presence allows us to bring a wealth of perspectives and expertise to every project we undertake, fostering innovation and excellence in all our solutions.
Job Responsibilities
As a Project Coordinator at ICS, you will play a pivotal role in managing and facilitating various project tasks. Your responsibilities will include:
- Managing client communications and tasks for onboarding, expansion, and offboarding services for new and existing ICS clients.
- Scheduling business reviews with ICS clients to ensure they understand the current state of services, service performance against SLAs, and opportunities for further optimization.
- Working alongside our Service Delivery organization and its consultants to coordinate new service engagements.
- Assisting in the collection, reporting, and associated billing of consulting hours.
- Reviewing outside consultant and partner billing for accuracy and alignment with ICS-agreed terms and conditions.
- Coordinating with other departments to convey customer operational requests, ensuring clients receive timely and accurate responses to inquiries.
Requirements
Qualifications
To succeed in this role, the ideal candidate should possess:
- A college degree and/or equivalent work experience.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Aspirations to learn the intricacies of project management.
- Excellent communication skills, both written and verbal.
- Proficiency in using project management software and tools.
- Attention to detail and a commitment to accuracy.
- Good analytical skills.
- Solid working understanding of Microsoft applications, with specific Excel skills.
- Experience working in CRM and accounting applications.
Benefits
Skills Required
- College degree and/or equivalent work experience
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Aspirations to learn project management
- Excellent written and verbal communication skills
- Proficiency with project management software and tools
- Attention to detail and commitment to accuracy
- Good analytical skills
- Working understanding of Microsoft applications, including Excel
- Experience with CRM and accounting applications
What We Do
Intras Cloud Services (ICS) is an AI-first managed and enterprise IT services company headquartered in Dallas. It delivers always-on AI-augmented IT operations, enterprise cybersecurity, Microsoft Cloud transformation, and executive AI strategy. Its services include fully managed IT, AI and workflow automation, governance, and sector-specific support for mid-market organizations across healthcare, financial services, government, hospitality, legal, and professional services across North America.
