ICF is seeking a highly organised and proactive Business Coordinator to Executive Operations to join our growing business. The successful candidate will support our HR Business Partners, Business Operations, and Legal team, both across the UK and wider Europe, while also providing operational administration support to our senior leaders, including the Group Lead for our Europe and Asian (E&A) business. This role is also pivotal in ensuring seamless coordination and execution of confidential change management projects across the organisation.
Why ICF?
ICF is a global management consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organisations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.
Key Responsibilities:
This role offers an exciting opportunity to work at the intersection of HR, operations, and legal functions, contributing to the successful implementation of strategic projects within the company while providing essential support to senior leadership. There your key responsibilities will align to the following areas, but not limited to:
• Support with document management, coordinating signatures of corporate/legal documents Support the delivery of E&A Group Communications through the associated channels.
• Supports the planning and delivery of group and leadership meetings and events (virtual/hybrid/in-person).
• Support with managing project plans and coordinating meetings related to change management.
• Provide comprehensive administrative support to senior leadership and handle confidential information with discretion and professionalism.
Experience:
• Proven experience of 2-3 years in project coordination, administrative, business support, or a similar role
• Good experience with all Microsoft suite tools, i.e. Excel, etc. note-taking, etc.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Discretion and ability to handle business sensitive and confidential information.
• Proficiency in project management tools and software.
• Proactive, willing, engaging, and task-driven attitude with a strong ability to get things done.
Preferred Skills:
• Whilst exposure/experience working in HR, business operations environments or similar is highly beneficial for the role, it is not essential.
• Familiarity and/or understanding/exposure with change management processes.
#indeed #LI-CC1
About us:
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
Learn more about what we do and our commitment to inclusion.
The benefits of joining ICF:
Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you’ll have access to a vast array of benefits to help you live your life well.
We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role.
To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support.
We enjoy celebrating success, which is why we have a competitive recognition program called ‘You Matter’, which awards points as a ‘thank you’ for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee.
ICF also offers a range of competitive benefits, which include:
- Single Private Medical Insurance cover with no restrictions on existing conditions.
- Dental insurance and an online GP service.
- 25 days annual leave, plus UK bank holidays (annual leave increases with years of service).
- Pension scheme with 5% of salary employer contribution
- Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick.
- Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
London (GB80)
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What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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