Product Manager, Operations Transformation Platforms, AVP

Reposted 24 Days Ago
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Park, MI, USA
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Lead the verification and due diligence process for client adoption at Deutsche Bank, ensuring compliance with KYC and AML regulations.
Summary Generated by Built In
Job Description:

Job Title: Product Manager, Operations Transformation Platforms, AVP

Location: Bangalore, India

Role Description

  • Enabling scalable, client‑focused operational services through email process optimisation.
  • We are seeking an Assistant Vice President (AVP) Product Manager to support the delivery and evolution of a strategic operations platform focused on optimising email‑driven workflows. The platform is designed to transform how high‑volume, client‑initiated requests received via email are managed, prioritised, and resolved across Operations teams.
  • The role is positioned for a senior individual contributor who brings strong execution capability, sound judgement, and experience delivering complex change across Operations and Technology in a regulated environment.

Your Contribution

  • You will play a key role in delivering tangible outcomes within a broader operations transformation agenda, with a particular focus on modernising email‑based operational processes. This involves owning defined product workstreams, driving high‑quality requirements, and ensuring disciplined execution across the delivery lifecycle.
  • The role is hands‑on and delivery‑focused, with accountability for shaping, validating, and implementing changes that improve the efficiency, scalability, and transparency of email‑driven operational work. You will work closely with Technology and Operations partners to ensure initiatives progress predictably from concept through to stable production adoption.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under child care assistance benefit (gender neutral)
  • Flexible working arrangements
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your key responsibilities

  • Product Delivery & Execution: Own the delivery of assigned platform workstreams, primarily focused on email process optimisation, managing features and defect resolution in line with agreed priorities. Translate strategic objectives into clear, executable delivery plans, actively managing dependencies, risks, and delivery trade‑offs.
  • Requirements Definition & Scope Control: Lead the development, review, and approval of requirements, user stories, and acceptance criteria prior to build. Act as a quality gate to ensure scope is clearly defined, testable, and suitable for operational use, limiting late rework or ambiguity.
  • Testing, Release & Adoption: Support testing and release activities across multiple environments, ensuring changes are production‑ready and supported by appropriate documentation and communication. Participate in early‑life support and adoption to ensure stable outcomes.
  • Operational Oversight & Issue Resolution: Work closely with Technology and Operations teams to support the prioritisation and resolution of production issues. Maintain visibility of known issues and contribute to continuous improvement of platform stability and operational performance.
  • Stakeholder Engagement: Act as a day‑to‑day partner for stakeholders across Operations and Technology. Provide clear, structured updates on delivery progress, risks, and decisions, enabling effective alignment without requiring senior escalation.

Your skills and experience

  • Has experience delivering products, platforms, or complex change initiatives within financial services or another regulated, high‑volume environment
  • Has exposure to optimising or transforming email‑based or case‑driven operational processes
  • Operates comfortably with end‑to‑end delivery responsibility within an agreed strategic framework
  • Brings a structured and disciplined approach to requirements definition and execution
  • Has experience supporting releases into live production environments
  • Communicates clearly and confidently with technical and non‑technical stakeholders
  • Demonstrates ownership, accountability, and strong delivery judgement

Desirable

  • Experience with workflow, case management, or digital operations platforms
  • Exposure to data‑driven or automation‑enabled process improvement
  • Experience operating within global Operations environments

           

How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Skills Required

  • 9 to 13 years of relevant work experience in AML/KYC/compliance
  • Understanding of Control, Compliance, Investigation functions
  • Familiarity with AML/KYC regulations and industry guidelines
  • Ability to interpret regulatory guidelines and assess risk scores

Deutsche Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deutsche Bank and has not been reviewed or approved by Deutsche Bank.

  • Healthcare Strength Health coverage is positioned as comprehensive, spanning multiple medical plan options along with dental, vision, prescription coverage, life insurance, and disability protection.
  • Leave & Time Off Breadth Time away is described as generous, including annual leave, sick leave, public holidays, wellbeing leave, volunteering leave in some regions, and expanded bereavement leave in certain locations.
  • Retirement Support Retirement support is presented as a matched savings plan (401(k)), reinforcing longer-term financial security as part of the rewards package.

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The Company
HQ: Frankfurt am Main
68,787 Employees

What We Do

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!

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