Project Cargo Manager

Reposted 2 Days Ago
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Feltham, Middlesex, England, GBR
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Manage day-to-day project cargo operations across a defined European region, owning enquiries, RFQs, and service provider relationships. Develop regional infrastructure, pricing toolkits, operational procedures and KPIs. Drive business development, air charter product awareness, staff training, and ensure compliance, tracking, and safe handling of over-dimensional shipments.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Objectives

To maintain the Project Cargo business within a defined European Region.  To establishing a Project Cargo knowledge and service infrastructure in the same region. 

Task

  • Manage all day to day Project Management for operations
  • Identify and engage new business targets in the Project Cargo industry
  • Maintain ownership of all Project Cargo enquiries for the defined region
  • Support overseas requests in a timely manner
  • Execute and coordinate RFQs with customers and service provider
  • Supervise load and discharge operation
  • Supervise documentation
  • Ensure that all shipments are being properly tracked in our systems through the use of the PRJ Service Type
  • Develop the regional infrastructure for Project Cargo including but not limited to: port terminal and equipment accessibility
  • Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc.
  • Involved in defining operational procedures and customer KPIs
  • Continuously explore commercial and operational improvement opportunities
  • Initiate and sustain service provider relationships in the region
  • Drive / develop the Air Charter product / awareness
  • Source, initiate and attend regular meetings with local vendors
  • Engage GEO Leadership in the defined Region for continued support
  • Report progress to the GEO Leader and involved DM’s on quote status, revenue accrued and business development
  • Attend workshops, conferences and group meetings as required
  • Travel domestically and within Europe as required
  • Train staff on Project Cargo fundamentals and best practice.  Adapt to the latest trends in safe cargo handling and international trade
  • Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures
  • Adhere to all Health and Safety procedures
  • (Any other specific regional task to be added)

Performance Measurements

Performance will be measured based on the ten focus areas deemed essential to assisting regions to grow at the pace of the market.  The focus areas will be tracked from revenue reports, CRM pipeline data, closing ratios, market research, newsletter output, GEO leadership updates, proper PPE usage, HSE checklist, employee surveys, grow through knowledge, desk-side training and the PDC.  Please see the attached management by objectives document for a detailed evaluation system.

Focus Areas

  • Day to day operational management
  • Budget Revenue
  • Budget Expense
  • Business Development
  • Accounting
  • Compliance
  • Service Providers
  • Personnel development
  • GEO Engagement
  • Health & Safety
  • Systems & Tools

Qualifications

  • Minimum of 5 years of Project Cargo related experience
  • 5+ years of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage
  • Establish network within the Air Charter industry
  • Extensive knowledge of Air Charter contracts
  • Established network of Project Cargo industry contacts
  • Diplomacy and commercial awareness
  • Geographic and political understanding of the region
  • Knowledge of operational process standards and procedures within the project cargo industry
  • Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industry

Qualities

  • Exemplify our culture, mission and goals while supporting and protecting the Expeditors network
  • Innovative and constantly seeking improvement on current processes
  • Excellent oral and written communication skills (local language and English)
  • Organized and detail-oriented
  • Strong problem solving and analytical skillset
  • Persuasive, ambitious, self-motivated and result oriented
  • Sense of urgency, integrity and formality
  • Positive attitude, integrity and ongoing commitment
  • Strong customer service skills and ability to build rapport

Additional Information

Expeditors offers excellent benefits

  • Private Medical Insurance
  • Pension Scheme
  • Life Assurance
  • Bike to work scheme
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Programme

Skills Required

  • Minimum of 5 years of Project Cargo related experience
  • 5+ years handling over-dimensional loads via land, barge, rail, air and ocean
  • Established network within the Air Charter industry
  • Extensive knowledge of Air Charter contracts
  • Established network of Project Cargo industry contacts
  • Diplomacy and commercial awareness
  • Geographic and political understanding of the region
  • Knowledge of operational process standards and procedures within project cargo
  • Knowledge of permits, import/export regulations, surveys and governmental procedures for project cargo

Expeditors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.

  • Equity Value & Accessibility Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.

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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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