Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple, and affordable. At the click of a button, individuals, small businesses, and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.
Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.
What You'll Do:
- Assisting of customer orders, reassigning of transaction, modification etc. for fulfillment rate purposes.
- Handle and resolve complaints both for users in thoughtful and professional manner.
- Submit tickets for escalated concerns such as damaged/missing items, undelivered orders etc.
- Performs other duties that may be assigned by management from time to time.
What we seek:
- A passionate customer service professional with BPO exaperience
What you'll need:
- At least 6 months of BPO experience
- Minimum typing speed of 40 words per minute
- Must be amenable to working onsite in the Paranaque Integrated Terminal Exchange
- Must be amenable to work on a 1-month contract from November 26, 2024 to December 26, 2024.
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/
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What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
