We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job DescriptionPrimary Responsibilities
This role supports the execution of the Business projects by coordinating communication, documentation activities, data collection, customer‑related requests, and project tasks.
The role ensures smooth collaboration across sites, functions, and clients during projects initiatives and exercises.
Specific Responsibilities
- At all times, comply with SGS Code of Integrity and Professional Conduct
- Communicate with internal and external stakeholders, clarifying project requirements, timelines, and expectations.
- Provide project support–related activities, plan updates, and exercises.
- Support Business Managers with stakeholder coordination, scheduling, and ensuring deadlines are met.
- Support customer communication concerning projects.
- Maintain client files, records, and documentation in specific tools
- Handle inquiries, concerns, disruptions, and escalate issues as needed; initiate corrective or preventive actions.
- Support methodology selection for analysis and ensure relevant requirements are communicated to site leadership.
- Participate in multi‑site coordination, workshops, or project meetings.
- Promote a collaborative and supportive team culture.
- Assist in special projects or ad‑hoc initiatives as assigned.
- Ensures work area in RBS is always kept clean and presentable.
- Remains familiar with SGS quality assurance procedures.
- Complies to all SGS health and safety and HR policies and procedures.
Profile
- Bachelor’s degree in a scientific, technical, business, or related field is desirable.
- Min 2 years’ experience in project coordination, laboratory/technical environments, customer service, or business service consulting is desirable.
- Excellent support and business service consulting skills.
Required Skills
- Strong written and spoken English (B2 or higher).
- Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
- Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook).
- Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
- Ability to work independently and collaboratively across multiple teams.
- Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.
Skills Required
- Bachelor’s degree in a scientific, technical, business, or related field
- At least 2 years of experience in project coordination, laboratory or technical environments, customer service, or business service consulting
- Strong written and spoken English at B2 level or higher
- Ability to read, understand, and follow work instructions safely, accurately, and promptly
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to manage and coordinate multiple projects in a fast-paced professional environment
- Excellent verbal and written communication skills, including grammar and composition
- Ability to work independently and collaboratively across multiple teams
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
