Electra Link, Inc. | Dallas, TX | Full-Time | Benefits Eligible
Build Your Career with Electra LinkFounded in 1985, Electra Link, Inc. is an established Texas technology contractor specializing in structured cabling, audio visual, security, and technology solutions.
We are seeking a highly organized and detail-oriented Project Assistant – Work Order Billing to support our Operations and Service teams. This position plays an important role in ensuring work orders are properly documented, accurately invoiced, tracked, and followed through to completion.
The ideal candidate has experience in billing, invoicing, accounts receivable, work orders, service coordination, or project administration and enjoys working in a fast-paced environment where accuracy, organization, and follow-through matter.
What You'll Do
- Open, maintain, track, invoice, and assist with closing work orders and service tickets.
- Review work orders for completeness and accuracy before billing.
- Prepare and process invoices for completed work orders and service activity.
- Process Time & Material (T&M) billing.
- Verify labor, materials, purchase orders, and supporting documentation before invoicing.
- Follow up with Project Managers, Service Managers, technicians, and other team members to obtain missing information needed for billing.
- Monitor open and aging work orders and proactively follow up on outstanding items.
- Maintain accurate work-order tracking spreadsheets and billing records.
- Identify and help resolve issues that could delay invoicing or work-order closeout.
- Coordinate with Accounting and Accounts Receivable regarding invoice questions, discrepancies, and supporting documentation.
- Assist with customer-required billing documents and payment-release documentation.
- Prepare reports and spreadsheets related to open work orders, aging, billing status, and outstanding items.
- Maintain organized and auditable electronic work-order and invoice records.
- Provide work-order billing support to other Electra Link offices as needed.
What We're Looking For
- High school diploma or equivalent required.
- Previous experience in billing, invoicing, accounts receivable, project administration, service coordination, or administrative support preferred.
- Experience working with work orders, service tickets, or project billing preferred.
- Construction, low-voltage, electrical, technology, or service-contractor experience is a plus.
- Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
- Strong attention to detail and numerical accuracy.
- Excellent organization, time-management, and follow-up skills.
- Ability to manage multiple work orders, deadlines, and competing priorities.
- Ability to identify missing or inconsistent information and resolve issues before billing.
- Strong written and verbal communication skills.
- Comfortable communicating and following up with Project Managers, field personnel, Accounting, and other departments.
- Dependable, professional, and able to work independently while contributing to a team.
What Success Looks Like
A successful Project Assistant keeps work orders moving efficiently from completed work to complete documentation, accurate billing, and final closeout.
You will proactively identify missing information, follow up on outstanding items, keep aging work orders from falling through the cracks, and help ensure completed work is invoiced accurately and on time.
Benefits
Electra Link offers a competitive benefits package to eligible full-time employees, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company contribution
- Employee Stock Ownership Plan (ESOP)
- Paid time off (PTO)
- Paid company holidays
- Company-sponsored training and professional development opportunities
- Career growth and advancement opportunities
- Additional company-sponsored employee benefits and programs
Why Electra Link?
For more than 40 years, Electra Link has built its reputation by delivering quality technology solutions and developing strong relationships with our customers and employees.
As an employee-owned company, our employees have an opportunity to contribute to and share in Electra Link's long-term success. We value accountability, teamwork, quality, professional growth, and employees who take pride in getting the job done right.
Apply Today
If you are organized, detail-oriented, comfortable working with numbers, and enjoy keeping projects and billing moving forward, we encourage you to apply and grow your career with Electra Link.
Electra Link, Inc. is an Equal Opportunity Employer.
Skills Required
- High school diploma or equivalent
- Previous experience in billing, invoicing, accounts receivable, project administration, service coordination, or administrative support
- Experience with work orders, service tickets, or project billing
- Construction, low-voltage, electrical, technology, or service-contractor experience
- Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications
- Strong attention to detail and numerical accuracy
- Excellent organization, time-management, and follow-up skills
- Ability to manage multiple work orders, deadlines, and competing priorities
- Ability to identify missing or inconsistent information and resolve issues before billing
- Strong written and verbal communication skills
- Ability to work independently and contribute to a team
What We Do
At Electra Link, you’ll find a place where technology, engineering and innovation come together to reinvent the way people think about Network Structured Cabling Systems and Audio Visual Systems Integration and Security Integration. Since 1985, we have maintained a commitment to providing our customers the best trained and best equipped workforce possible. By maintaining a substantial inventory of state of the art test equipment and continuing our pledge to train employees regularly, consistent high quality installations become a reality. Whether designing and enabling fiber optic communications between offshore rigs and corporate offices, transforming legacy campus –wide data networks into robust, high-speed Ethernet backbone while improving security in the higher education arena; or providing ongoing maintenance and upgrades to audio visual conferencing and training systems for global technology companies, Electra Link has established standards that result in dependable, long term customer relationships. If our standards help the rest of the industry advance, then we are all the better for it. Founded in 1985, Electra Link, Inc., is a certified corporate member of BICSI, the Building Industry Consulting Service International. The company's Registered Communication Distribution Designers ( RCDD ) have designed and installed thousands of Structured Cabling Systems, and our AV systems integration team has a depth of experience unmatched in the industry.
