Title: Project Assistant (SCSEP SF)
Department: Employment Training & Economic Development
FLSA Status: Non-Exempt
Reports To: SCSEP Senior Project Coordinator
Summary: The Project Assistant is responsible for recruitment, assessment, case management, vocational training, on-the-job training, job coaching, job placement and retention of older workers in the Senior Community Service Employment Program.
Essential Functions:
⦁ Identifies, recruits, and selects participants and host agencies and provides them with program orientation. Assign appropriate on-the-job training for participants to prepare them for transitioning back to the job market with workplace skills learned through the program.
⦁ Assist and follow the supervisor’s work plan and understand all the program requirements and policies.
⦁ Conducts intake, assessment and eligibility screening, and development of Individual Employment Plans (IEP) for new participants. Verifies and monitors the annual re-certification for active participants and updates their IEP and host agency assignments as needed.
⦁ Assists program participants with job search and other service referrals as needed. Assists with case management for participants with matters such as grievances, complaints, harassment, etc.
⦁ Assists with the supervision of participants’ job search efforts, on-the-job training, and work performance; provides assistance in resume writing, interview preparation and other job search and employment-related activities; and conducts orientations, presentations, job preparation workshops, and Job Readiness Training (JRT).
⦁ Monitors participants’ timesheets bi-weekly and Job Research Activity Reports as required; assists with payroll processing. Collects program data, prepares monthly program reports, and other ad hoc reports in a timely manner; assists with Data Validation preparation.
⦁ Prepares necessary documents for participants; follows procedures when enrolling/exiting participants as required by the program and the Department of Labor. Conducts post-exit follow-ups, and as required by scheduled deadlines. Documents case notes and manages files to ensure compliance with funder requirements.
⦁ Assists with the annual monitoring visits to host agencies and when needed. Assists with the assessment and evaluation of the performance of host agencies and program participants. Conducts evaluation surveys and compiles reports.
⦁ Assists in developing connections with employment service providers, career centers, and potential employers. Continuously assists in the exploration and initiates new, innovative ideas and solutions to create and increase job opportunities for job seekers. Participates in community events such as job fairs.
⦁ Assists in the creation of outreach materials. Attends outreach activities to promote SCSEP and recruit potential participants.
⦁ Coordinates the Senior Community Services Employment Program (SCSEP) Lincoln Court project site; coordinate Richmond County project sites if needed; ensures the program meets goals and requirements.
⦁ Performs other duties as assigned.
Qualifications:
⦁ Association’s degree in social work, counseling, education or a related field or high school graduate with at least one years of relevant work experience.
⦁ Previous work experience in business, employment training, government-funded workforce development programs, customer service, or education preferred; previous work experience in hospitality and/or health care industry a plus.
⦁ Excellent interpersonal and communication skills and ability to work with diverse populations and low-income older adults. Excellent written and verbal communication skills.
⦁ Must be self-motivated, organized and able to multitask under minimal supervision.
⦁ Proficient in MS Office and the Internet.
⦁ Must pass a background check.
⦁ Must be in Bilingual in English, Chinese, Vietnamese, or other languages.
⦁ Must be able to travel around to all counties within the SCSEP sites.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Skills Required
- Associate's degree in social work or related field
- One year of relevant work experience
- Previous work in employment training or workforce development
- Proficiency in MS Office
- Bilingual in English and another language
- Must pass background check
What We Do
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services. Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agency’s clients are members of ethnic communities; and over 90% of Self-Help’s current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population. Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
