Project Analyst - Payments - Senior Associate

Posted 5 Hours Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Coordinate cross-product portfolio delivery, analyze operations and portfolio metrics to identify growth opportunities, develop change initiatives and timelines, support collection strategy and resourcing, modernize processes through automation and standardization, and manage multi-workstream timelines, dependencies, and stakeholder communications.
Summary Generated by Built In

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

  

As a Project Analyst in the Portfolio , Growth and Execution Group, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. 


Job responsibilities  

  • Creates synergies across products to ensure successful delivery against business objectives
  • Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs 
  • Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
  • Develops change initiative materials and change timelines
  • Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
  • Assist in driving focus on modernizing business processes and championing enterprise-wide transformation to enhance revenue realization and accelerate growth.
  • Identify opportunities to streamline workflows through automation, process standardization, and best practices.

 

Required qualifications, capabilities, and skills 

 

  • 3+ years of experience  or equivalent expertise in program management or performance optimization
  • Proven ability to implement operational effectiveness initiatives
  • Prior working exposure to operations of the product development life cycle and agile methodologies
  • Demonstrated project management skills—able to manage timelines, dependencies, and stakeholder communications across multiple workstreams.
  • Partner with teams across TS/MS Service, Implementation, Issue Management, and Sales/Relationship Management to help identify operational inefficiencies
  • Proficiency with Microsoft Excl, PowerPoint, and project management tools such as Jira, Monday.com or similar platforms.

 

Preferred qualifications, capabilities, and skills  

  • Experience with payments processing , merchant onboarding , or payment operations.
  • Familiarity with payment processing, merchant onboarding, card acceptance or payment operations.
  • Proven ability to manage multiple initiatives simultaneously in a highly matrixed organization.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 3+ years of experience in program management or performance optimization
  • Proven ability to implement operational effectiveness initiatives
  • Prior exposure to product development life cycle operations and agile methodologies
  • Demonstrated project management skills; manage timelines, dependencies, stakeholder communications across workstreams
  • Ability to partner with TS/MS Service, Implementation, Issue Management, and Sales/Relationship Management teams to identify operational inefficiencies
  • Proficiency with Microsoft Excel, PowerPoint, and project management tools such as Jira or Monday.com
  • Experience with payments processing, merchant onboarding, or payment operations
  • Proven ability to manage multiple initiatives simultaneously in a matrixed organization

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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