Project Analyst - GSA

Project Analyst - GSA

The Position:

Censeo is seeking a customer-focused and detailed-oriented Project Analyst to support the GSA and other federal client agencies by providing support to the Customer Engagement Team during the transition to the GO.gov e-gov travel services (ETS) shared service. The Project Analyst will be responsible for coordinating Customer Engagement Managers (CEM) activities, tracking transition statuses and issues, facilitating stakeholder communications, and collaborating with the team to strengthen streamlining efforts. 

Key Responsibilities Include:

• Support Customer Engagement Managers in planning, coordinating, and executing agency transition activities
• Maintain project schedules, milestones, action item trackers, risk logs, and status reports
• Coordinate meetings, workshops, and transition planning sessions with agency stakeholders
• Document meeting outcomes, decisions, and action items
• Assist CEMs in managing relationships with agency customers throughout the transition lifecycle.
• Assist CEMs in preparing customer-facing materials
• Track stakeholder questions, issues, and requests to ensure timely resolution
• Maintain accurate records of customer interactions and the transition progress
• Support collection and maintenance of transition-related data from multiple sources
• Support data quality reviews and transition readiness assessments
• Identify opportunities to improve transition processes, customer experience, and team efficiency
• Support development and maintenance of standard operating procedures, templates, and knowledge management resources
• Contribute to lessons learned and continuous improvement initiatives

The Ideal Candidate: 

At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. We believe a successful Project Analyst will have: 

• Bachelor's degree in Business Administration, Public Administration, Management, Information Systems, Communications, or related field required
• 2-5 years of experience supporting projects, implementations, customer success programs, or federal programs required
• Experience coordinating multiple tasks and priorities across diverse stakeholder groups required
• Experience preparing reports, presentations, and project documentation required
• Experience supporting federal government clients preferred
• Experience supporting system implementations, technology deployments, or organizational change initiatives preferred
• Knowledge of project management methodologies and tools preferred
• Ability to build a strong degree of trust with the client
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively within a team environment 
• Strong organizational skills and attention to detail 
• Strong time management skills
• Experience with Microsoft Office and Google Suite

The Company:

Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. 

The Fine Print:

• Remote or Hybrid Opening 
• Salary Range: $60,000-$72,000 (depending on experience)
• Expected travel 0-10%; may increase based on business needs 
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another
  • This is a contracted role for an RFI Opportunity 

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at: https://www.censeoconsulting.com/about/join-us/.  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Join Our Award-Winning Culture!

Our passion wins awards. But don’t just take it from us… 

• 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
• 2023 Vault #23 Best Consulting Firm for Overall Diversity
• 2023 Management Consulted #3 Best Boutique Firms in Washington DC
• 2022 Vault #41 Best Overall Consulting Firm to Work For
• 2020 Vault #21 Best Boutique Consulting Firm 
• 2019 Ivy Exec #7 Best Boutique Consulting Firm 
• 2018 Consulting Magazine Best Small Firms to Work For  
• 2017 Vault #12 Best Boutique Consulting Firm 
• 2016 Forbes Best Management Consulting Firms in America 
• 2015 Washington Business Journal’s Philanthropy