Project Administrator

Title

Project Administrator

KEY RESULTS AREAS:

• Provide support to Project Managers with regards to:
• Capturing, creation and obtaining approval of Project Documentation such as:
• Project Charter, Scope of Work (SoW), Project Schedules, Minutes of meetings, Rollout Plans, etc.
• General project administration tasks i.e. data capture, filing, minutes, phone calls, updating documentation, secretarial duties, tracking installations, etc.
• Communication with project stakeholders
• Follow-up on outstanding issues
• Follow-up on outstanding project documentation (eg. Sign offs)
• Follow up on logistics
• Assist with the Facilitation of project workshops
• Assist with reporting on Project Status
• Arrange any meetings required for project meetings
• Provide Project Administration support across multiple projects
• Work onsite at the customer premises when required (or as the project dictates)

QUALIFICATIONS:

• Matric qualification
• Office Administration or project administration
• Good Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
• Advantage to have: Knowledge of the Bytes process in delivering projects to retail and/or financial customers
• Advantage to have: knowledge of how the various Bytes processes work when delivering projects (eg. IMC process, SCM, etc.)
• Advantage to have: ITIL knowledge

EXPERIENCE:

• Quality checking documents and correcting where necessary (word docs and presentations)
• 2-3 years’ experience in project administration
• Experience in MS Projects and Excel would be an advantage
• General understanding of a project’s life cycle and a methodology
• 2 – 3 experience in a project management environment coordinating various activities (eg. Scheduling of Field service technicians; follow ups with technicians and other resources, etc.)
• Astea call management experience is essential
• Advantage to have: Updating site installation lists, tracking issues, follow ups with regards to outstanding work, etc.

TECHNICAL SKILLS:

• Computer literate: MS Office (full package – Word, Excel, Powerpoint)
• Knowledge of Project Tools would be an advantage (eg. Microsoft Project)
• Strong Administrative skills
• Good Organisational skills
• Good telephone skills
• Very organised and methodical
• Knowledge of Astea would be an advantage.                                                      

Education

National Certificate Level 4 (N4) / Grade 12: Grade 12 (Required), Professional Qualification: Office Administration (Required)

Languages

English