Project Support Administrator

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Project Administrator you will process complex orders and maintain the project status for the entire phase of the project. This includes planning, control, execution, shipment, invoicing, and customer records. You order details with different personnel and departments and potentially resolve matters regarding order status, shipping dates, pricing, product availability and shipments. You support project management, engineering, assembly, purchasing, and finance personnel in the project lifecycle and the impact to their tasks. You will report to the Team Leader, Project Administration and be hybrid, working out of Monterrey, Mexico.

Your Responsibilities:

• Respond with urgency to internal and external customer requests for information and assistance
• Responsible for monitoring timeliness of customer invoicing and payment
• Responsible for meeting schedule, project administration hours and customer satisfaction targets for own activities in support of the project team.

The Essentials - You Will Have:

• High School Diploma or GED and Technical School Work or equivalent relevant work experience
• 1+ years of relevant experience
• Related experience in a project-oriented environment.
• English conversational

The Preferred - You Might Also Have:

• Experience in standard/complex orders, maintaining the project status for the entire phase of the project including planning, control, execution, shipment, invoicing, and customer records.
• Prior interaction with project management, engineering, assembly, purchasing, and finance personnel in a multiple project team environment.
• Prior responsibility for meeting schedule, project administration hours and customer satisfaction.
• Typically requires 2 years of related experience
• Related experience in a project-oriented environment.
• Experienced in the of software tools
• Knowledgeable on Project Management and ERP systems (preferably IFS & SAP) Previous experience working in an engineering to order business.
• Associate degree, technical career in administration or high school diploma.

What We Offer:

• Savings Fund doubled by us
• Food coupons
• Subsidized cafeteria
• Transportation services
• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

We believe that employee diversity is a key element of our common future. We provide opportunities for talent development and growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of our organization.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.