Manage current programs & new projects to completion: categorically from initiation to customer fulfilment. Collaborate with cross-functional teams and stakeholders to achieve projects milestones and deliverables to meet or exceed customers’ requirements and expectations.
Responsibilities
- Establish and nurture strategic relationships with customers to understand their needs and expectations.
- Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
- Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
- Work closely with teams to address challenges and ensure timely project completion.
- Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
- Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
- Compile reports for management review to provide insights into program progress.
- Manage backlog and prioritize customer needs while identifying new business opportunities.
- Allocate resources effectively to ensure seamless operations and successful program execution.
- Analyze data and compile reports for management review, offering valuable insights and recommendations.
- Undertake any other related program or project management tasks assigned by supervisors.
Qualification
- Minimum Degree in Engineering or related field.
- Possess 10+ years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Perform effectively in a multitasking environment under pressure.
- Possess strong communication and presentation skills.
- Certified Project Management Professional (PMP) certification is a plus.
- Proficiency in basic reporting tools such as PowerPoint, Excel, and Macros.
- Knowledgeable in MRP, Oracle, and Agile systems.
Top Skills
What We Do
We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our product offerings include gas and chemical delivery systems and subsystems, collectively known as fluid delivery systems and subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor, and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery systems and subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also provide precision-machined components, weldments, e‑beam and laser-welded components, precision vacuum and hydrogen brazing and surface treatment technologies, and other proprietary products. This vertically integrated portion of our business is primarily focused on metal and plastic parts that are used in gas and chemical systems, respectively. We are strategically located to provide the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Ichor is headquartered in Fremont, California, and we have production facilities in California, Oregon, Texas, Nevada, Minnesota, Singapore, Malaysia, Korea, Mexico, and the UK, staffed by our 2000+ team members.
