Programs Support Specialist

Wingate University is a teaching-focused institution serving more than 3,600 students across two campuses. Located on a beautiful 500+ acre main campus, Wingate offers a close-knit, supportive community where employees can grow, contribute, and thrive. As an Equal Employment Opportunity employer, Wingate is committed to fostering an inclusive environment and welcomes applicants who are excited to join our mission and make an impact. Learn more at University in Charlotte, NC | Quick Facts About Wingate. The mission of Wingate University is to develop educated, ethical and productive global citizens. Following its Judeo-Christian heritage, the university seeks to cultivate the following in its students: Faith, Knowledge and Service.  The University’s Mission statement can be found here.

Position Summary:

The Programs Support Specialist is a full-time (1.0 FTE) position that provides administrative support for the Chair of the Department of Physician Assistant Studies and assists in the administrative aspects of the MPAS and DMSc programs housed in the department.

Duties/Responsibilities: 

●      Assist Program Directors as needed with projects and the overall running of the department, and perform other duties as assigned by program leadership (PD, APD, DCE, DDCO).

●      Manage billing, invoices, and reimbursements through Workday.

●      Assist data management, including pre-matriculation data, course grades, GPAs, and standardized test results.

●      Manage 25Live (Event Management Systems) for the department, including classroom reservations for all classes and events.

●      Utilize Workday to register incoming and current students each semester. 

●      Assist program/committees in organizing department events (White Coat, Graduation, and Special Events).

●      Assist in HR/Onboarding processes for department faculty and staff.

●      Assist PA students with needs/questions (badges, parking, supplies).

●      Serve as secretary to committees for which a member of the department is chairperson and take minutes (upon request).

●      Track and maintain stock and order supplies for the department and submit requisitions with the Program Director's approval.

●      Maintain student files at the direction of the departmental leadership. 

●      Process Verification of PA Education forms, graduate credentialing requests, NCCPA registration, student memberships (AAPA/NCAPA), and letters of recommendation.

●      Greet guests, prospective students, and perform other receptionist duties.

●      Maintain regular office hours for the department per university policy.

●      Alignment with the University's mission, vision, and strategic roadmap.

●      Other job duties/responsibilities may be assigned.

Minimum Requirements:

●      Associate Degree, preferably in a field related to administrative or academic administration, but will consider documented experiential qualifications with the ability to perform or master the above duties and responsibilities in place of a degree. 

 ●      2 – 3 years of relevant experience.

●      Working knowledge of MS Office Suite (Word, Excel, PowerPoint, Access, Publisher) and Google Workspace

●      Strong organizational planning skills, excellent verbal and written communication skills, and the ability to maintain confidentiality are required.

●      Working knowledge of Workday is preferred.

●      Other required attributes: time management, ability to prioritize, ability to multitask, detail-oriented, resilient, flexible, and the ability to work with multiple ages and personalities.

Benefits & Employee Experience:

Wingate University is committed to supporting employees both personally and professionally through a comprehensive benefits package and a collaborative campus community. Full-time employees are eligible for medical, dental, and vision coverage; retirement plan with institutional contribution; paid time off and holidays; tuition benefits for employees and eligible dependents; and access to campus facilities, wellness resources, and professional development opportunities.

Application Instructions:

Thank you for your interest in joining the Wingate University community. Please complete all sections of the application and upload all required documents. A résumé is required for all positions, and a curriculum vitae (CV) is requested for faculty roles or other positions where applicable.

Special Instructions:

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In compliance with applicable law and University policies, Wingate University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation or gender identity), age, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.  At this time, we are currently seeking candidates with legal authorization to work in the U.S.