Program/Project Manager- Payments Strategic Project Office

Job Description
If you are a Leader, passionate about Controls, Protocols and Execution, you have found the right team. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Program/Project Manager in the Payments Operations Strategic Project Office , you will be responsible for supporting the execution and delivery of a multi-year, strategic AI/ML agenda across Payment Operations. You will support the senior leadership team, help solve complex problems and address strategic issues critical to the business. You will deliver solutions that are focused on digitalization, machine learning and technical innovation. You will work closely with Operations business owners, Technology partners, Product team and the client to track key deliverables. Projects are typically team-based and include heavy interaction and collaboration with leaders and employees across the division.
Job responsibilities

• Lead and support the delivery of key projects: Create/maintain project plans/status, lead stakeholder meeting agenda's, drive accountability
• Develop a multi-year strategic delivery plan for Ops with a focus on the Hands Free Program agenda
• Collaborate with key partners across global Technology, Operations and Data Science teams.
• Create executive summaries/scorecards/deck presentations for SteerCo stakeholders and sponsors
• Organize program team meetings to review tasks, deliverables and program status
• Demonstrate data analytical skills to identify/rationalize new opportunities, measure progress/success of inflight initiatives

Required qualifications, skills and capabilities

• Bachelor's degree or Master's degree in Business, Finance, or related field
• Ability to organize and analyze data sets
• Create executive presentations and key messages
• Multitask, prioritize and influence teams in a cross functional, dynamic environment
• Strong organizational and problem solving skills
• Excellent written and oral communication skills
• Strong proficiency in PowerPoint, Microsoft office (excel, project, etc.), Business Objects, Sharepoint
• 3-5 years of project management or like experience

Preferred qualifications, skills and capabilities

• Knowledge of payments

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.