Program/Project Manager Home Lending

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients
As a Program/Project Manager in our Home Lending team, you will partner with the Business to define initiative scope, ensure appropriate governance on projects and programs, and coordinate resources across one or more complex, regulatory projects. This role offers the opportunity to work in a hybrid environment and may have the possibility of management in the future.
Job Responsibilities

• Assist in business case development; managing and navigating traditional program/project, including budget and financials
• Successfully navigate within the organization to influence and get things done
• Operate in a lean but highly regulated/controlled environment
• Propel success criteria ensuring operational compliance and employee readiness
• Create and deliver executive communications & status reporting (e.g. project performance metrics/KPIs)
• Proactively identify obstacles and collaborate with team to identify options/solutions
• Must be a leader who leans in and is hands-on - superior people management and communication skills
• Must be able to take the steps to hold people accountable ranging from associates to directors
• Must be a master admin - document work, creating and maintaining a playbook of work, etc.

Required Qualifications, Skills and Capabilities

• Minimum 10+ years of experience in information technology and/or business operations in project experience
• Bachelor's Degree or in lieu 10+ more years of relevant experience
• Experience with program/projects in multiple technologies, functions and industries
• Excellent executive presence and experience creating/delivering executive presentations in MS PowerPoint
• Experience managing teams that are geographically distributed and culturally diverse
• Excellent written and oral communication skills. Sound judgment and conflict resolution skills
• Experience in moving teams from waterfall to agile methodology
• Experience in Banking Industry

Preferred Qualifications, Skills and Capabilities:

• Agile or Scrum Master training/certification
• Working knowledge of Consumer & Community Bank, IT and supporting Lines of Businesses

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.