Monday - Friday; 8:30am - 4:00pm
Non-Standard 35.0
Restricted/Limited to the leave of the prior incumbent
Job Requisition NumberJR103601 PROGRAMMING SERVICES OFFICER (Open)Pay GradeC0AB31 AClassificationProgramming Services OfficerClass DefinitionGENERAL STATEMENT OF DUTIES: To assist the head of a department, agency, or division by relieving such superior of complex duties involved in the development, management, reorganization, and/or operation of a departmental/divisional program which provides services to employees and/or the public; to act as program supervisor; and to do related work as required.
SUPERVISION RECEIVED: Works under the general supervision of a superior with considerable latitude for exercising initiative and independent judgement; work is subject to review for results obtained and conformance to established policies, rules, regulations and laws.
SUPERVISION EXERCISED: Plans, directs, coordinates, supervises and reviews the work of a professional, technical and clerical staff assigned to assist.
ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
- To assist the head of a department, agency, or division by relieving such superior of complex duties involved in the development, management, reorganization, and/or operation of a departmental/divisional program which provides services to employees and/or the public.
- To act as program supervisor, managing the services of the program, while monitoring those service for program effectiveness and efficiency.
- To study and analyze operational procedures and prepare detailed and comprehensive reports of findings and recommendations.
- To establish the scope and detail of the operation of such proposed programs, to document the need for such programs and to indicate the relative importance of such programs as they relate to existing and/or proposed programs.
- To coordinate the flow of work among the various programs within the department/division, and to reassign space, equipment, supplies and personnel as necessary, to expedite the flow of work.
- To review and evaluate state and federal laws, rules and regulations to ensure compliance with the provisions of these rules, laws and regulations in the plans and proposals.
- To determine the effectiveness of policies, procedures and methods and to initiate alterations as determined by professional review.
- To perform varied public relations duties such as preparing news releases and writing and delivering speeches, and meeting with community groups to explain program goals, services and objectives to engender public interest and participation.
- To assist a superior by performing administrative tasks and research in preparation of the agency's annual budget.
- To do related work as required.
REQUIRED QUALIFICATIONS FOR APPOINTMENT:
KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of the principles, practices and techniques of program management as it relates to developing programs on a departmental/divisional basis for the purpose of providing new or improved services/programs; a working knowledge of the standard principles, practices and techniques of research as it applies to evaluating program planning and programming service; the ability to analyze data, draw conclusions and develop programs based upon such data; the ability to forecast the need for such programs and the requirements of the programs for personnel, equipment and space; and related capacities and abilities.
EDUCATION AND EXPERIENCE:
Education: Such as may have been gained through: graduation from a college of recognized standing with specialization in business management, social sciences or a related field; and
Experience: Such as may have been gained through: employment in a supervisory position in a private or public agency involved in the development, management, reorganization, and/or operation of a service program.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.
Supplemental InformationThis position will work within the Program Performance unit and will be responsible for the following: assisting with ongoing training, technical assistance, and support for the Division’s computer systems, for internal and external users. Additional responsibilities include creating content for and the management of the learning management systems (LMS) for the Division; creating, editing, and delivering in-person and virtual training to various groups; developing written materials; data evaluation of training and data integrity within computer systems. Experience with the DD community preferred.Pre-Employment Requirements for all candidates to receive a position at ESH or RISPH is the proof of immunity against:Measles, Mumps and Rubella (MMR)Varicella (Chickenpox),Tetanus, Diphtheria and Pertussis (Tdap),Hepatitis B titers,Tuberculin Skin Test (TST)
Please contact Employee Health Clinic within 2 business days of accepting the position. The Employee Health Office at the Eleanor Slater Hospital is open 7:00 AM to 3:00 PM Monday through Friday at:
Cranston Ph: (401) 462-2001 Fax:462-1683
Zambarano Ph: (401) 567-5524 Fax: 567-4003Benefits
For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
Skills Required
- Thorough knowledge of program management principles, practices and techniques
- Working knowledge of research principles and techniques for program evaluation
- Ability to analyze data, draw conclusions and develop programs based on findings
- Bachelor's degree with specialization in business management, social sciences, or related field (or equivalent combination of education and experience)
- Experience in a supervisory position managing development, management, reorganization, or operation of a service program
- Experience providing training, technical assistance, managing Learning Management Systems (LMS), creating training content, and evaluating training data and data integrity
- Experience with the developmental disabilities (DD) community
- Proof of required immunizations/titers (MMR, Varicella, Tdap, Hepatitis B, Tuberculin Skin Test) prior to placement at specified facilities
What We Do
The State of Rhode Island is the official government entity responsible for the administration, governance, and delivery of public services to the citizens and residents of the state of Rhode Island.
