Programming Coordinator

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
The Media Operations team responsible for overseeing Studio Fulfillment provides client services & order management to several organizations throughout NBCUniversal including Global Distribution, Universal Pictures Group, NBC News, NBC Sports, NBCU Global Networks, USA Network, SyFy, Bravo, Sky, Saturday Night Live, Late Night with Jimmy Fallon and local TV stations. Program Operations serves as the liaison between various departments in order to fulfill content to all distribution outlets. The Programming Coordinator will work closely with the various internal and external digital media groups, the 24/7 support team, other Media Operations teams, the Advanced Media Products team, and Engineering to ensure the accurate and reliable distribution of content to secondary platforms and third party clients.
About the Role:

• Monitor delivery of high priority content to high revenue platforms, troubleshooting, and escalating to respective support teams to quickly rectify any potential issues
• Work across multiple media asset management systems to process and deliver features, trailers, and episodic content
• Participate in both daily and weekly internal team meetings
• Provide regular order updates and escalate issues to team Specialist.
• Regulalrly communicate with internal support teams to ensure content is delivered on time.
• Additional duties as needed and assigned by Supervisor(s)

Qualifications

• A high school diploma and relevant certification or associate degree in Media or Communications, or equivalent professional experience
• 1+ year experience in client facing customer service role
• 1+ year experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, and project management
• This is a hybrid position, must be able to work in office a minimum of 3 days per week. Anticipated Schedule is 11am-7pm ET Monday-Friday but may change based on business needs.

Preferred Qualifications:

• Minimum 1 year experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb communication and organizational skills
• 1+ years experience in a job or school related activity using computers and software applications including MS outlook, MS Teams, MS Word, & MS Excel
• Experience in media asset management system such as mediator and translator

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• Must be willing and able to work on any shift including, overnights, swing, or weekends
• Must be willing to work in Englewood Cliffs, NJ

Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].