Programme Manager

Posted 6 Days Ago
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Office, Machaze, Manica
Mid level
Marketing Tech • Software
The Role
As a Programme Manager in Product Operations, you'll lead change initiatives, enhance employee engagement, and promote company culture within a global tech community.
Summary Generated by Built In
Position: Programme Manager - Product Operations (Change & Community)Dept: Product and TechnologyReports to: Head of Change & CommunityHungry for a challenge?

That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.

Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.

About this role:

The Programme Manager - Community & Change will be a significant role within the Product Operations Team, working with others to strategically drive and oversee the end-to-end delivery of impactful change and community programmes

Core Purpose & Impact

This role will fall within the Change and Community team, creating a stronger sense of belonging, driving high performance, improving ways of working and increasing engagement within our globally distributed P&T community, ensuring these efforts directly align with strategic objectives and empower employee performance and innovation.

You will make sure that our global P&T community programmes, such as Hackathons, TechFest, Tech Talks, onboarding initiatives, and knowledge-sharing sessions, are not just coordinated but link to our P&T strategy and our People strategy.

Key Responsibilities
  • Leading change programmes - Taking ownership of and driving complex change programs from the initial idea to completion. This involves breaking down big goals into manageable, multi-phase roadmaps.

  • Building relationships - Fostering strong connections with people at all levels within the organisation to ensure programme success.

  • Championing data-driven improvements - Using feedback and data to make continuous enhancements and track how effective the programmes are.

  • Supporting company culture - Contributing to initiatives that help grow culture, create a sense of belonging and boost employee engagement.

What You Will Bring to the Table
  • Proven track record -  Experience in developing and executing complex programmes, especially those focused on change management and people-centric initiatives.

  • "Own the Outcome" mindset - A focus on delivering tangible results rather than just following a process.

  • Great communication - The ability to collaborate and communicate effectively, understand the audience and present confidently to senior leadership.

  • Analytical skills -  Strong ability to use data to measure a programme's success.

  • Problem-solving - A proactive and innovative approach to solving problems.

  • Independence - The capability to work autonomously and take complete ownership of your projects.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

#LI-CA1

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The Company
HQ: Amsterdam
15,313 Employees

What We Do

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together.

From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself.

No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves.

We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions.

Together we transform, create, reinvent and empower every food moment.

As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition.

So load up your plate with ideas that get you excited, because at JET everything is on the table.

https://careers.justeattakeaway.com

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