Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job DescriptionAs a Programme Manager in Greene King’s Group Planning and Delivery team, you’ll lead high-impact programmes and projects that turn strategy into action. Working with teams across the business, you’ll shape clear plans, align stakeholders, and drive delivery of complex, commercially focused change, ensuring we deliver the right outcomes, in the right way at pace.
You’ll bring strong governance, data-led reporting and financial oversight to manage risk, track performance and realise benefits. A key focus area for the role will be to embed sustainable people, process and technology change into business-as-usual, in addition to maximising return on our investments, working towards the delivery of our strategic goals.
QualificationsAs Programme Manager, you will…
- Develop and maintain end-to-end programme plans (scope, timelines, milestones, deliverables and dependencies) to ensure strategic programmes and projects are delivered on time.
- Line manage a multi-disciplined team, proactively leading the delivery of projects within a programme and/or portfolio.
- Lead cross-functional delivery teams and stakeholders across the business to drive alignment, collaboration, and clear ownership throughout the programme/project lifecycle.
- Manage a portfolio of projects, ensuring alignment with strategic objectives and goals, resource allocation, and prioritisation based on business value.
- Establish effective governance, reporting, performance metrics and risk management to track progress, manage issues, and support timely decision-making on strategic priorities.
- Deliver sustainable people, process and technology change by applying structured change management and ensuring smooth transition of outcomes into business-as-usual (BAU).
- Own programme financials by building budgets, monitoring spend and producing robust cost/benefit and ROI analysis to maximise value from group investment.
- Define, track, and analyse key performance indicators (KPIs) and metrics related to project delivery, outcomes and benefits.
What you’ll bring…
- A proven track record of delivering complex, commercially focused programmes/projects in a fast-paced, multi-site environment (hospitality/retail desirable).
- Strong programme planning and delivery skills, able to define scope, milestones, dependencies and outcomes while keeping delivery on track.
- Confidence building and leading cross-functional teams, with the presence to influence and engage stakeholders at all levels.
- Proven leadership skills with demonstrable experience of establishing and managing cross functional programme and project teams, with a willingness to delve into detailed delivery if required.
- Change management capability, able to land people, process and technology change, manage resistance, and transition outcomes into BAU.
- A data-led, analytical approach, including defining and using KPIs, and proactively identifying and mitigating risks.
- Financial acumen to shape budgets, monitor spend, and articulate benefits, ROI and cost/benefit cases.
- Hands-on delivery mindset with working knowledge of project tools and approaches (Agile and Waterfall), and a continuous improvement outlook.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Skills Required
- Proven experience delivering complex, commercially focused programmes or projects in a fast-paced, multi-site environment
- Strong programme planning and delivery skills, including defining scope, milestones, dependencies, and outcomes
- Ability to build and lead cross-functional teams and influence stakeholders at all levels
- Demonstrable leadership experience establishing and managing cross-functional programme and project teams
- Change management capability, including managing resistance and transitioning outcomes into business-as-usual
- Data-led analytical approach, including defining KPIs and identifying and mitigating risks
- Financial acumen to create budgets, monitor spend, and develop benefits, ROI, and cost-benefit cases
- Working knowledge of Agile and Waterfall project approaches and project tools
- Hospitality or retail experience
What We Do
Greene King is the United Kingdom's leading pub retailer and brewer, operating a network of approximately 2,700 pubs, restaurants, and hotels across England, Wales, and Scotland. With over 200 years of heritage, the company focuses on delivering exceptional hospitality experiences and brewing renowned ales at its historic breweries in Bury St Edmunds and Dunbar.
