About the business division:
This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.
The Programme Manager’s aim will be to deliver first in class digital campaigns. They will also contribute to continually improving our delivery service - ensuring our programmes are profitable, our processes and procedures are efficient, and our clients have an outstanding experience working with us.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Project Management: Lead the planning, execution, and delivery of complex global and UK digital campaigns, ensuring alignment with client objectives and timelines.
- Client Liaison: Serve as the main contact for clients, managing expectations, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
- Strategic Oversight: Develop and implement project strategies that align with client goals and industry standards, driving innovation and best practices within the agency.
- Budget Management: Oversee project budgets, ensuring efficient resource allocation and financial accountability.
- Quality Assurance: Implement rigorous quality control processes to ensure all deliverables meet regulatory requirements and company standards.
- Cross-Functional Collaboration: Work closely with internal teams, including Operations and Client Partnership, to deliver integrated solutions that meet client needs.
Qualifications
- Educated to degree level (life sciences or project management desirable)
- Minimum of 2 years working in a project focused role
Competencies:
- Strong communication skills – oral and written
- People person – can work with different teams
- Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
- Strong ability to prioritise workload
- An enthusiastic team player with the desire to exceed objectives
About M3 EU:
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
#LI-JG1
#LI-Remote
Skills Required
- Degree-level education; a life sciences or project management degree is desirable
- At least 2 years of experience in a project-focused role
- Strong oral and written communication skills
- Ability to work effectively with different teams
- Proactive approach and commitment to excellent customer service
- Ability to prioritize workload effectively
- Enthusiastic team player motivated to exceed objectives
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
