Programme Manager - Managing Consultant

As a Managing Consultant you will seamlessly blend commercial expertise with the drive to elevate project outcomes, setting a standard for excellence across the organisation.  

The role requires a natural leader, with sound business acumen and a talent for client communication, project coordination and delegation. An understanding of the application of the appropriate medical device regulations to the type of products we develop with our clients is also key to this role. 

Key responsibilities for Project Leadership:  

• Be the voice of the client, ensuring project colleagues remain client focussed, and appropriate decisions are made and communicated. Keeping the client’s perspective in mind, and that Team is working with integrity, value for money and in partnership with client.  

• You will be the colleague people reach out to help solve problems, give good advice, be an experienced sounding board. 

• Seeing and calling out when things are [likely to be] going wrong – go towards it, fix it, communicate with clients, support colleagues etc.  

• Drive continuous improvement, ensuring best use of systems / data, be pragmatic in solving problems.  

• Deep dive into a project review role as needed, on key projects that need assistance, through project review or more substantial project lead role. 

• You will play a pivotal role in mentoring, delivering training, demonstrating and advocating for exceptional project leadership.   

Key responsibilities for Commercial Activities: 

• Build, nurture and maintain enduring relationships with clients, through client and account management activities.  
• Help make consulting staff more commercially aware, support the bid process and proposal generation and cost estimation.  
• Support contractual discussions, including MSA and TO negotiations.  
• Maintaining Team’s awareness of market dynamics to ensure strategic fit of Team’s services with current  and future demand (drug delivery focus – respiratory and parenteral).  
• Ad hoc contribution to pipeline management alongside the virtual DD team, and contribute to planning and building presence in market sector.  
• Collaboratively harnessing our expert knowledge, skills and track-record to profile Team with existing and potential new clients. 

The role holder will manage their time effectively and ensure they are balancing their time depending on where they can add most value.

Qualifications & skills

Essential:

• A proven track record in the planning, control and delivery of a broad range of medical device development programmes for drug delivery devices and systems, including combination products.  

• Demonstrable experience of: 

• budget control; 
• empowering projects teams to deliver to a high standard; 
• clarity on ‘good enough’ and how to still delight the client;  
• leveraging opportunities to sell more work / further the relationship. 

• Have the necessary understanding of traceability, risk management and reporting/documentation requirements to meet contractual, regulatory and client expectations.  

• Capable of leading complex bids and proposal preparation, including: 

• planning and designing a product development programme; 
• evaluation of programme risks;  
• project planning and costing.  

• Honours degree in Science, Life Science, Design or Engineering (Mechanical/ Electro-mechanical) or equivalent experience. 

• An interest in mentoring and developing people in a matrix organisation.  

Desirable:

• Knowledge of at least one of the following markets: 

• Medtech (Minimally invasive surgery, critical care, diagnostics, neurotech, cell and gene therapy, nuclear medicine, complex medtech systems and digital ecosystems) 
• Drug delivery (injectables, inhalation or drug packaging) 

• Support for business development and / or sales activities 

• Familiar with the requirements of IEC 60601 and 62304. 

Leadership / Consultancy skills

Essential:

• Excellent organisational, leadership and management skills 
• Proactively identify emerging issues, anticipate their likely consequences and think two steps ahead.
• Address difficult conversations early and constructively, taking clear action to resolve concerns, communicate openly with clients and support colleagues.

• Ability to collaborate effectively with colleagues, clients and sub-contractors, to achieve project goals 

• Ability to establish rapport with client and develop long-term client relationships 

• Ability to anticipate, manage and agree scope changes at a programme level with clients 

• Commercial acumen to identify new business opportunities and the drive to convert them into new projects for Team 

• Willingness to take responsibility for achieving Team’s profitability targets through all stages from bidding to project delivery 

Desirable

• Structured and methodical problem solving; ability to conduct trade-off analyses 

• Contribution to corporate growth and development 

• Thought leadership 

Personal Qualities

• Willing to take responsibility and drive commercial activities and projects to a successful outcome. 

• Willing to travel, entertain clients and is well presented. 

• Passionate about and committed to driving excellence and best practice; demonstrable track record of continuous learning, knowledge sharing and of nurturing the talents of others. 

• Has a positive and engaging communication style, as well as strong written communication and listening skills. 

• Inspires confidence and gains the trust of clients and colleagues through personal style, professional technical credibility and approachability. 

• Collaborates effectively and is a good team player, including being aware of own limitations and of the strengths of others. 

• Excellent attention to detail. 

• Supportive of others, is self-aware, seeks feedback, and shows a deep desire to understand colleagues’ point of view. 

• Demonstrates honesty, integrity and creativity. 

• A self-starter who can manage their own time and workload and is able to prioritise and balance project responsibilities with business development activities. 

• Works effectively under pressure and with uncertainty, able to clarify ill-defined problems and set direction.  

Additional Requirements

Onsite working required and some travel both within the UK and overseas is likely to be required. 

Equal Opportunities

Team values equality, diversity and inclusion in employment and recruitment.  We are committed to promoting equal opportunities and an inclusive community, where our talented people respect and value the contributions, skills, and abilities of others.

We want our people to succeed on merit, treating individuals equally, including making decisions and providing encouragement and opportunities relating to recruitment, career development and retention in a fair and consistent manner.

Our aim is a workplace free from all forms of bullying, harassment or victimisation, and unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.