At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
As a Programme Management Office Lead at Kainos, you’ll be responsible for ensuring that a high-quality service is provided to the Delivery Management and Operations capabilities within the Digital Services business unit, demonstrating best practice throughout.
We are looking for security clearable candidates.
Your key responsibilities will include:
- Managing a Programme Management Office (PMO) Team across multiple locations
- Implementing clear guidance on the duties and responsibilities of the Staffing and PMO team, including SLAs and communicating to the business
- Managing, assigning, and prioritising duties and tasks to meet goals and business needs
- Managing performance of the team including career development, identifying talent, and addressing performance shortfalls
- Supporting Delivery Managers with tasks such as project onboarding, risk management, contract management activities
- Overseeing the use of unfunded time codes, including acting as an approval and challenge function
- Working closely with the Operations Team to ensure there is support to meet current and forecasted demands from both the Delivery, Staffing and Sales teams
- Ensuring compliance of the month end closure process
- Manage any escalations/issues as necessary
- Actively identifying and implementing process improvements
- Working with the team to identify areas for improvement and match skills to any skill gaps.
- Applying continual service improvement throughout and clearly communicating this to business stakeholders
- Routing and delegation of PMO support requests via Jira & tracking Team SLAs
- Working with and providing guidance to client PMO teams to ensure projects run smoothly
- Completing ad-hoc duties and providing support to Delivery Managers/Operations Managers/Head of Operations as required
Minimum Requirements:
- An excellent ability to identify solutions in complex scenarios
- Experience in Kimble or a PSA tool
- Excellent organisational and interpersonal skills
- An eye for detail and accuracy
- Concise, articulate, analytical and enthusiastic
- Business focused and results driven
- Strong communication skills, both oral and written
- Understands and respects requirements for confidentiality and security
- Logical, thorough, and reliable
- Ability to foster good working relationships and to deal with a fast moving and constantly changing working environment
- Strong planning and organisational skills
- Ability to prioritise and balance multiple tasks and demonstrate initiative
- Ability to anticipate future needs and the initiative to plan ahead
- Able to work efficiently and accurately when under pressure to meet tight deadlines
Desirable:
- People management experience
- Experience in a Project Management Office role
- Experience with PSA software (e.g. Kimble or Workday)
- Demonstrate negotiating and influencing skills
- Experience with JIRA, Kimble, Microsoft Teams, SharePoint or Workday.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Skills Required
- Ability to identify solutions in complex scenarios
- Experience using Kimble or another PSA tool
- Excellent organizational and interpersonal skills
- Strong attention to detail and accuracy
- Concise, articulate, analytical, and enthusiastic communication style
- Business-focused and results-driven approach
- Strong oral and written communication skills
- Understanding of confidentiality and security requirements
- Logical, thorough, and reliable working style
- Ability to foster relationships and work in a fast-moving, changing environment
- Strong planning and organizational skills
- Ability to prioritize and balance multiple tasks while demonstrating initiative
- Ability to anticipate future needs and plan ahead
- Ability to work accurately under pressure and meet tight deadlines
- People management experience
- Experience in a Project Management Office role
- Experience with PSA software such as Kimble or Workday
- Negotiating and influencing skills
- Experience with Jira, Kimble, Microsoft Teams, SharePoint, or Workday
Kainos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kainos and has not been reviewed or approved by Kainos.
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Healthcare Strength — Private healthcare, access to trained counsellors/EAP, and broader wellbeing initiatives are prominently offered across regions. Company materials frame support across emotional, physical, social, career and financial wellbeing, with UK references to Bupa coverage.
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Leave & Time Off Breadth — Hybrid/flexible hours, generous vacation packages, and parental leave are emphasized in careers materials. Some regions also highlight volunteering time and flexibility that support work–life balance.
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Equity Value & Accessibility — Annual share awards and employee share plans (e.g., free shares, Sharesave) are widely promoted, with cash equivalents where plans aren’t available. These programs broaden ownership participation beyond base pay.
Kainos Insights
What We Do
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
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