Programme Director (Creative Services/Operations)

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Amsterdam, NLD
In-Office
AdTech • Marketing Tech
The Role

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Programme Director

Location:  Amsterdam, Netherlands (hybrid)

Employment:  12-month FTC with view to extend

 

About the role: 

The Programme Director oversees medium‑to‑large account portfolios with significant organisational scope, owning delivery, operations, and commercial performance. This role requires advanced programme leadership, strong client stewardship, and the ability to drive programme vision while managing multiple priorities across diverse studio teams and external stakeholders.

This role sits within a global in‑house studio based in Amsterdam, built for a leading international home appliances brand. While the studio context is global and social‑first, the priority of this role is programme health, operational excellence, and financial accountability. The Programme Director is accountable for gross profit, revenue forecasting, and programme optimisation, partnering closely with executive leadership to ensure sustainable growth and high‑quality delivery at scale.


What you will be doing: 

Programme Leadership

  • Own and lead medium‑to‑complex programmes (€2.5M-€6M), ensuring strategic alignment, strong delivery, and financial performance.
  • Act as senior client lead and strategic partner across global stakeholders.
  • Drive programme vision, managing change across teams, markets, and disciplines.

Delivery & Operations

  • Maintain accountability for end‑to‑end delivery health across multiple workstreams.
  • Establish KPIs, track performance, and manage risks and dependencies.
  • Continuously optimise workflows, governance, and ways of working to improve efficiency and quality.

Commercial Management

  • Own programme gross profit, forecasting, and cost control.
  • Lead scenario planning and corrective actions to protect financial targets.
  • Approve and manage operational decisions that impact commercial performance.

Solutions & Transformation

  • Shape integrated solutions across people, process, and technology.
  • Lead transformational initiatives and apply learnings to improve future delivery.
  • Partner with senior leadership on solution design and evolution.

Resource & Team Leadership

  • Oversee resource planning and utilisation across programmes.
  • Lead, mentor, and develop senior teams, ensuring clear roles and accountability.
  • Partner with client leadership to ensure effective governance and reporting structures.

What you need to be great in this role: 
  • Extensive experience running large, complex global programmes in agencies or inhouse studios 
  • Senior leadership background across digital, social and content ecosystems 
  • Strong client presence and commercial mindset 
  • Comfortable operating in ambiguity and building things that don’t yet exist 
  • A mix of strategic thinking, operational rigour and people leadership 

Req ID: 17218

#LI-JP1 #LI-Hybrid #LI-director

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

OLIVER Agency Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OLIVER Agency and has not been reviewed or approved by OLIVER Agency.

  • Leave & Time Off Breadth Feedback suggests vacation, sick leave, and paid holidays are strong elements, with time off frequently highlighted as a standout part of the package. UK materials also describe generous annual leave that increases with service alongside additional personal days.
  • Retirement Support Feedback suggests U.S. employees can access a 401(k), and at least one account notes an immediate match. UK materials indicate a formal pension arrangement within the parent group.
  • Affordable Benefits Feedback suggests U.S. medical coverage is paired with employer-funded HSA/HRA or flex contributions that help offset high deductibles. These subsidies can meaningfully reduce out-of-pocket costs for some employees.

OLIVER Agency Insights

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The Company
2,009 Employees
Year Founded: 2004

What We Do

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

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