Programme & Change Execution Manager – Onboarding and KYC Controls

Job Title Programme & Change Execution Manager – Onboarding and KYC Controls

Location Birmingham

Corporate Title Vice President

You will join a central program team across Corporate Bank and Investment Bank KYC Operations, overseeing critical transformation initiatives with business, technology, and senior leadership. You will lead delivery of the control portfolio, driving technology and operational improvements through Self‑Identified Issues and Audit Findings. This role is essential to advancing our KYC processes and controls.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:  

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

• Competitive salary and non-contributory pension

• 30 days’ holiday plus bank holidays, with the option to purchase additional days

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Portfolio Management of projects within Client Lifecycle Technology, ensuring alignment with transformation goals, clear prioritisation, and effective resource allocation.

• Stakeholder Management across Divisional Control Offices, KYC Technology, KYC Operations and Front Office teams to agree SIIs and Audit Findings. Define cross‑divisional stakeholders, clarify responsibilities, and drive delivery against strict timelines. Manage senior stakeholder updates across the portfolio and Book of Work.

• Relationship Management with KYC Technology teams including Platform Leads, System Architects, Product Owners and PMOs. Communicate required technology solutions, surface issues early, and align teams on objectives and dependencies.

• Ensure project standards are met and accurately reported. Lead planning and scheduling for quarterly technology deliverables with relevant teams.

• Act as first point of escalation, identifying and managing risks, issues, dependencies, and mitigation plans across the portfolio.

• Deliver key milestones for ExCo targets and support governance reporting, steering committee updates, senior executive communications, and regulatory engagement.

Your skills and experience

• Experience across Program and Portfolio management.

• Ability to handle multiple, competing tasks under tight deadlines.

• Strong communication and Stakeholder management across global teams.

• End to End Agile experience in large-scale technology delivery in financial institutions preferred.

How we’ll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss how we can best support you. Alternatively, you can share your phone number, and a member of the team will be happy to call you to talk through your specific requirements.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.