Business Support Administrator
Your New Role: Business Support Administrator
The Business Support Administrator will work within the Global Outdoor Operations team, supporting the delivery of major CAPEX projects, and report to the Senior Project Manager.
This role will have exposure to the Programmes team environment, project management and project delivery, governance, administration, coordination, and activities that aid in delivering projects, such as planning, tracking, and reporting.
This role is ideal for a detail-oriented professional who thrives in a fast-paced, multi-contract environment and can support high standards of documentation and compliance across the programme.
As a Business Support Administrator at Global, you will:
Key Responsibilities
- Oversee project-related documents through Asite Adoddle, ensuring systematic storage and tracking across NEC4 contracts. Implement processes to enhance efficiency
- Provide reports to the Senior Project Manager and stakeholders, documenting control aspects, statuses, compliance checks, version tracking, and outstanding actions
- Conduct high-level quality checks on documentation before acceptance and submission
- Enforce document control procedures in alignment with established standards and guidelines, maintaining consistency across parties
- Perform audits of documentation to ensure accuracy and compliance, identifying improvement areas
- Attend required project and programme meetings, capture key points and actions, and circulate them to relevant stakeholders for record-keeping and action
- Regularly follow up on and escalate issues or inaccuracies to the Senior Project Manager
- Perform regular and proactive reviews of project trackers and action lists to ensure continuous progress on outstanding items
What You’ll Love About This Role
Think Big: Join Global and help shape Outdoor advertising.
Own It: Contribute and put your own stamp on how document control, governance and administration of the project is managed and executed.
Keep it Simple: Fast-paced, challenging, and rewarding environment.
Better Together: Supportive and dynamic team
What Success Looks Like
- Established and maintained the procedures needed to deliver a high standard document control process
- Built strong working relationships with the Global project team and contracting partners, creating a collaborative working approach
- Developed and established reporting and tracking mechanisms that captures the key metrics
What You’ll Need
- Preferably at least 2 years of experience being in a document control/co-ordinator/project or business administrator position
- Exceptional organisational skills with high attention to detail, ensuring accuracy of maintaining project and meeting records, and compliance for storing, circulating and managing the flow of project documentation
- Strong communication skills to build effective working relationships with the Global project team and contracting partners, fostering a collaborative approach and enabling regular reporting to the Senior Project Manager
- Ability to manage multiple document control and project administration tasks efficiently, proactively resolving issues to meet project timelines and quality standards
- Proficiency in MS office functions
Skills Required
- 2+ years of experience in a document control/co-ordinator/project or programme administrator position
- Exceptional organisational skills with high attention to detail
- Strong communication skills to build effective working relationships
- Ability to manage multiple document control and project administration tasks efficiently
- Proficiency in MS office functions
What We Do
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.
