Samba TV

Programmatic Account Manager

Reposted 4 Days Ago

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Sydney, New South Wales, AUS

In-Office

Senior level

AdTech • Machine Learning

The Role

The Programmatic Account Manager will drive client growth by managing campaign performance, building relationships, and providing strategic recommendations in programmatic advertising.

Summary Generated by Built In

Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.

Samba is seeking a Client Success Manager to join our fast-paced team in the APAC region. We're looking for a highly motivated and adaptable professional with a strong technical background in programmatic advertising and an in-depth understanding of the ad tech ecosystem.

This role is ideal for a self-motivated individual who is eager to take ownership of client portfolios and drive growth. You will be at the forefront of our data, programmatic, and measurement capabilities, leading media planning, reporting, and campaign management from pre-sales to post-sale servicing. You'll work closely with the sales team to provide an exceptional end-to-end client experience, ensuring seamless campaign execution and performance optimization, while translating complex data into actionable insights that demonstrate value.

What You'll Do

Assess client business goals and media requirements to deliver tailored solutions and strategic recommendations for audience and measurement
Build and maintain strong client relationships, driving satisfaction, renewals, and expansion opportunities
Analyse campaign performance and translate data into clear, actionable insights that demonstrate ROI
Lead post-campaign reviews and client presentations, aligning on performance, learnings, and next steps
Develop and activate audience strategies aligned to client media plans, including cross-sell and upsell opportunities
Monitor, optimise, and troubleshoot campaigns, audiences, and measurement to ensure smooth delivery
Collaborate cross-functionally with Sales, Product, and Operations to support effective execution
Identify and drive process improvements to enhance operational efficiency and client outcomes

Who You Are

Required Qualifications:
Bachelor's Degree
5+ years of programmatic advertising experience with a proven track record of growing accounts and establishing strong client relationships
Strong programmatic expertise and confidence working with a range of ad-tech vendors, including DSPs, SSPs, DMPs, ad servers, and ad-verification platforms
Solid experience in Excel, including pivot tables and advanced data visualization

Key Attributes:
Meticulous attention to detail
Master of time management with the ability to prioritize multiple tasks and meet deadlines in a fast-paced startup environment
Exceptional interpersonal and problem-solving skills with the ability to manage difficult client conversations
Hands-on expert who is passionate about ad tech and ready to take on challenges
Self-starter who loves learning and teaching new technology

#LI-AH1

Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Skills Required

Bachelor's Degree
5+ years of programmatic advertising experience
Strong programmatic expertise with ad-tech vendors
Solid experience in Excel including advanced data visualization

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The Company

HQ: San Francisco, CA

318 Employees

Year Founded: 2008

What We Do

Television remains a vibrant cultural influence and an essential source of entertainment and information worldwide. Tremendous growth in content choices, and viewing platforms that allow us to watch anything, anytime, on any screen, has actually made it harder for viewers to discover and keep up with all the great programming available. It’s also more competitive for content providers to keep your attention, and for marketers to make strong, measurable connections with their target consumers. Technology that improves the viewing experience, enables content discovery, and addresses audience fragmentation across screens will strengthen television’s business model and relevance to consumers. Data is at the center of any solution to make TV better. Samba TV's technology is built into Smart TVs and easily maps to smart phones and tablets. By recognizing what's on screen, Samba TV learns what viewers like and using machine learning algorithms, enables discovery of shows and actors in a whole new way. Likewise, our data and measurement products are transforming the way stakeholders across the media landscape are thinking about their business. Given the dramatic growth in streaming services, connected devices, time-shifting, and multi-screen viewership, our data products solve real problems and create a meaningful competitive advantage for our clients.