Program Training Specialist

The Program Training Specialist provides direct, consistent, hands-on training, including but not limited to case planning, assessments, working with children/youth and families, court preparation, completion of forms, and documentation for all new Case Managers.

• Provides direct individual or group training to new hires or staff who need additional support regarding the organization’s structure, policies, procedures, and forms.

• Works in partnership with supervisors to create learning environments for their new hires. This includes regular communication during the first 90 days of a new hire’s employment.

• Prepares, sends, and reviews Training Agendas for new hires.

• Sends, reviews, and monitors completion of Training Plans.

• Conducts initial face-to-face meetings with new hires, preferably with the employee’s Supervisors present.

• Conducts ongoing face-to-face meetings with new hires and staff who need additional support at least monthly.

• Develops and/or facilitates program wide trainings for CMP staff.

• Submits documentation of training to the appropriate parties for recording purposes within 24 business hours of the training.

• Reviews new hires’ documentation, case plans, and court reports and provides feedback regarding compliance, grammar, thoroughness, etc.

• Observes new hires’ interactions, court appearances, and case plans offering guidance and reassurance, demonstrating engagement through role modeling, and providing feedback on their performance.

• Prepares, sends, reviews, and submits 60/120-day evaluations.

• Attends team meetings in the offices assigned to build positive working relationships with Supervisors and Case Teams.

• Responsible for following the organization’s onboarding process and training of new staff.

• Serves as relief Case Manager, when needed due to vacancies and absences.

• May be in an on-call rotation where you will be available outside of regular working hours to address any urgent issues that arise during your rotation. The essential functions during on-call periods include:

• Availability: Ensure that you are reachable via phone or designated communication channels at all times during the on-call period.

• Rapid Response: Respond to all calls or notifications immediately.

• Problem Resolution: Diagnose, troubleshoot, and resolve issues promptly. If unable to resolve an issue independently, escalate it to the appropriate Supervisor on call.

• Travel: Be prepared to travel short notice to various locations throughout the State as required to address on-site issues. This may include travel to company facilities, client sites, or other relevant locations.

• Documentation: Record all incidents, actions taken, and resolutions in the designated documentation system or log. Ensure that a clear handover is provided if the issue extends beyond the on-call period.

• Travels throughout the state of Kansas to provide training to SFM staff and others as designated by Program Leadership.

• Work a flexible schedule to meet the needs of staff and community partners.

• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.

• Reports critical incidents to DCF according to policy.

• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.

• Ensures clients’ rights are protected.

• Is knowledgeable of and follows all safety procedures.

• Bachelor’s degree in social work or human service field from an accredited college or university.

• Licensed to practice in the State of Kansas preferred.

MINIMUM EXPERIENCE & REQUIREMENTS:

• Must have at least 2 years’ experience working with children/youth and families in the child welfare system.

• Must be 21 years of age.

• Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry check.

• FBI Fingerprint check.

• Lifting Requirements of 50 lbs.

• Must have valid driver’s license, acceptable driving record and reliable transportation.