Program Support Supervisor 1

Posted 6 Days Ago
Be an Early Applicant
Pullman, WA, USA
In-Office
46K-61K Annually
Mid level
Edtech • Professional Services
The Role
Oversees daily operations for the Murrow Equipment Room, including budgeting, inventory, asset management, facilities coordination, building access, equipment services, and student employee supervision. Manages audio/video equipment use, troubleshooting, training, purchasing, maintenance, and lifecycle planning. Coordinates facility, safety, security, space, and access activities across multiple buildings, administers keys and card access, improves processes, maintains records, and ensures compliance with university policies and regulations.
Summary Generated by Built In

Online applications must be received before 11:59pm on:

September 13, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

107P-YN_CS_NPS - Program Support Supervisor 1

Business Title:

Program Support Supervisor 1

Employee Type:

Classified

Position Details:

The Opportunity:

In collaboration with the Murrow Business Office, the Operations Manager oversees the daily operations of the Murrow Equipment Room, including management of the unit budget, equipment services, inventory control, asset management, space utilization, facilities coordination, building access, and student staff supervision. The position serves as the college’s Facilities Coordinator Liaison, Building Coordinator, Inventory Specialist, and Key Manager, working closely with faculty, staff, students, Facilities Services, Information Technology, Northwest Public Broadcasting (NWPB), and other campus partners.

The Manager facilitates the use of video and audio equipment; troubleshoots and resolves technology issues; develops and implements equipment-related policies, procedures, and specifications; provides equipment training and guidance; and assists with equipment purchasing and lifecycle planning. The position oversees all college and NWPB inventory, including receiving, tagging, tracking, annual inventory and space audits, inventory reporting, equipment maintenance, and fee administration for lost, stolen, or damaged equipment and keys.

As the college’s Facilities Coordinator Liaison, the Manager attends University Facilities Liaison meetings and coordinates facilities, maintenance, renovation, space planning, safety, security, and access-related activities for Murrow Hall, Goertzen Hall, and Jackson Hall. The position administers key and card access, serves as the primary point of contact for building operations, and works to ensure safe and efficient facility operations.

The Manager recruits, trains, schedules, and supervises student employees; analyzes operational needs and resource utilization; collaborates to perform Business Office duties; improves processes and procedures; resolves operational issues; and ensures compliance with university policies, state regulations, and safety requirements. The position also serves as Chair of the Murrow College Safety Committee, coordinating inspections and safety initiatives with the WSU Fire and Safety Compliance Officer.

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary:

$3,827.00 to 5,111.00 | Range 42 (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
Required Qualifications:

  • High school graduation or equivalent AND three years of applicable experience in the program specialty; OR equivalent education/experience.

  • Two years of full-time experience verifying and organizing complex files/records. Examples include but are not limited to: complex inventory records, purchasing records, compliance logs, or similar complex record keeping.

  • Demonstrated experience leading successful project interactions for timely completion of diverse projects with deadlines.

  • Demonstrated experience with Microsoft Office applications including Word, Excel, and Outlook.

Preferred Qualifications:

  • Experience managing inventory within the WSU inventory system (Workday) preferred.

  • Supervisory experience.

  • Experience supervising student hourly employees.

  • Experience working with audio/video equipment.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship
About Department/College/Area/ Campus -

Edward R. Murrow College of Communication | Washington State University
 

Area/College:

Edward R. Murrow College of Communication
 

Department Name:

Murrow College of Communication
 

Location:

Pullman, WA

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter

  • External candidates, upload all documents in the “Application Document” section of your application.

  • Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

  • Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

  • Reference contact information will be requested later in the recruitment process through Workday.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

Skills Required

  • High school graduation or equivalent and three years of applicable experience in the program specialty, or equivalent education and experience.
  • Two years of full-time experience verifying and organizing complex files or records, such as inventory records, purchasing records, or compliance logs.
  • Demonstrated experience leading successful project interactions for timely completion of diverse projects with deadlines.
  • Demonstrated experience with Microsoft Office applications, including Word, Excel, and Outlook.
  • Experience managing inventory within the WSU inventory system, Workday.
  • Supervisory experience.
  • Experience supervising student hourly employees.
  • Experience working with audio/video equipment.
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The Company
HQ: Pullman, WA
8,274 Employees
Year Founded: 1890

What We Do

Washington State University is a public research university dedicated to empowering students, faculty, and staff through education, research, and community engagement.

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