Program Support Coordinator
Join our team at FSS and enjoy comprehensive benefits including but not limited to:
- Tuition Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Well-Being Program
- Paid Time Off (PTO)
- Bereavement Leave
- 12 Paid Holidays
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Short & Long-Term Disability Coverage
- Employee Discounts
- 401k Plan with 3% Employer Contribution
The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.
Job Summary:
This position supports the Director of Youth Well-Being and Clinical permanency Supports and contributes to the effectiveness of the Adoptions and Independent Living teams through the coordination of schedules, meeting logistics, documentation management, and administrative processes. The role exercises independent judgement in prioritizing tasks and resolving routine operational matters to promote efficient and responsive program operations.
Job Duties:
- Complete assignments as directed by the Director of Youth Well-Being and Clinical Permanency Supports
- Assist and organize data tracking related to department performance and specialist projects
- Schedule staff and individual team meetings for the department as requested
- Scribe for meetings, compile summaries, and disperse to appropriate parties
- Send calendar reminders; such as up-coming training, events, and recurring due dates
- Maintain community partner points of contact resource list and resource guides
- Coordination and assistance with community events; such as sending flyers, ordering supplies/food, registration/table presentation, set up/take down at events
- Assist in the welcoming of new staff and ordering office supplies as needed
- Perform other duties as assigned
Education: High school diploma or GED required
Experience: Two or more years of experience as a clerical, administrative or related field
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to:
- Organize files and records
- Perform basic arithmetical calculations
- Correct spelling, punctuation or grammar
- Type letters, memoranda and other standard business forms in correct format
- Handle telephone calls in a courteous and effective manner
- Plan, organize and coordinate work assignments
- Communicate effectively
- Establish and maintain effective working relationships with others
- Read and interpret documents (i.e. contracts, manuals, journals, and financial reports)
- Communicate effectively with staff
- Write reports and correspondence
- Calculate figures, amounts, and percentages
- Solve problems and deal with a variety of variables with a minimum of direction
- Interpret a variety of instructions furnished in written or oral form
Knowledge of:
- Standard business formats and styles for letters and business forms
- Office procedures
- Correct spelling, punctuation, grammar, basic arithmetic
- Basic filing practices
- Techniques for handling telephone calls in a courteous and efficient manner
- Skill in typing
- Adobe Acrobat and Microsoft Office programs, including Word, Outlook, and Excel
Other Requirements:
- Clear a Level II Background screening
- Clear a reference check
- Clear a local background check from the County in which you reside
- Clear a substance abuse screen
- Provide a copy of all degrees prior to your first day of employment
- Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)
FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected].
Skills Required
- High school diploma or GED
- Two or more years of clerical, administrative, or related experience
- Ability to organize files and records
- Ability to perform basic arithmetic and calculate figures, amounts, and percentages
- Ability to type letters, memoranda, and standard business forms correctly
- Ability to plan, organize, and coordinate work assignments
- Effective written and verbal communication skills
- Ability to establish and maintain effective working relationships
- Ability to solve problems with minimal direction
- Knowledge of office procedures, filing practices, business formats, and business correspondence
- Typing skills
- Proficiency with Adobe Acrobat and Microsoft Office, including Word, Outlook, and Excel
- Clear Level II background screening
- Clear reference check
- Clear local county background check
- Clear substance abuse screen
- Provide copies of all degrees before the first day of employment
- Pass E-Verify employment authorization verification
What We Do
Family Support Services of Suncoast is a Florida community-based child-welfare agency serving Pasco and Pinellas counties. It partners with community organizations and the Department of Children and Families to strengthen families, prevent unnecessary entry into care, support reunification, provide safe foster homes for abused or neglected children, and help children find adoptive families. Its programs also offer crisis resources, caregiver support, training, and extended-care assistance.







