Position Title: Program Support Coordinator (Consultant)
Position Type: Full-time (W-2)
Salary: Competitive
Company Description:
Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client’s core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.
Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.
Job Description:
As a Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.
The successful candidate will have the ability to:
- Assist in the implementation of program policies, procedures, goals, and objectives.
- Assist in a variety of reports on program activities and operations.
- Assist with collecting statistical data as needed or requested.
- Assist with program evaluation activities remaining within schedule while functioning smoothly
- Support a Project Manager or Program Manager to prepare for client meetings and monthly reports and manage follow up.
- Support development of executive briefs and presentations for internal and external stakeholders including communication on board related matters in a timely manner
- Support program growth and development as necessary
Minimum Qualifications:
- Bachelor’s degree in business management, public administration, communications or related discipline
- 2+ years of relevant, professional experience
- Curious and open-minded approach to work
- Thrive in a continuous Build-Measure-Learn cycle
- Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
- Excellent verbal and written communication skills
- Ability to obtain and maintain a Public Trust security clearance
Preferred Qualifications:
- Knowledge of employee experience, customer experience, and/or service design
- Experience consulting or working for the Federal government
Job Location and Travel Expectations:
- This position is remote. Some travel (25%) is anticipated.
- Some meetings will be conducted on-site with customers in Washington, D.C.
Additional Information:
Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We offer a highly competitive benefits package to all full-time employees that includes:
- Unlimited PTO
- Healthcare coverage (medical, dental, vision)
- FSA and HSA
- Short and long-term disability
- 401(k) with employer contributions, training and wellness allowances, and commuter benefits.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Technical Assent, please call or email [email protected].
For more information about our company, please visit our website at www.technicalassent.com.
Top Skills
What We Do
At Technical Assent, we believe that government can be a platform for service innovation where services can be designed to be more relevant to customers, more reliable, and delivered at a lower cost.
Our company exists to build high-performing government service organizations—government-to-citizens (G2C), government-to-government (G2G), and shared services. Our approach is unique in that we improve service performance from the bottom-up, starting with customer experience. We use that insight to design and modify the talent, tools, and technology that deliver government services to each customer.
Technical Assent is a Service-Disabled Veteran Owned Small Business appraised at CMMI-SVC Level 3.