Program Supervisor

Posted 3 Days Ago
Be an Early Applicant
60430, Homewood, IL, USA
In-Office
72K-72K Annually
Mid level
Kids + Family • Social Impact
The Role
Supervise and develop the foster care program, providing leadership, coaching, case oversight, regulatory compliance, and coordination with DCFS, courts, schools, and community providers. Review/approve service plans and reports, manage intake and case assignments, lead quality assurance, respond to crises and on-call emergencies, and ensure documentation accuracy in state portals and EHRs.
Summary Generated by Built In

Foster Care Program Supervisor


Location: Homewood, IL



Position Summary


The Foster Care Program Supervisor is responsible for providing supervision and oversight of NYAPs’ Foster Care Program. This position provides a unique opportunity to support the development of statewide foster care services to ensure children and youth have a foster home prepared with the knowledge, skills, and supports necessary for safety, permanency, and well-being. This position works closely with the program directors and provides leadership, management, and direct supervision to program staff. The Program Supervisor is action-oriented and hands-on in developing the foster care program and ensuring NYAP services make a meaningful difference in the lives of the children, youth, and families served.


Shift hours: 9am - 5pm



Working At NYAP


  • NYAP's commitment to doing what is best for children, youth, and their families is a core, unwavering value evidenced across all aspects of our work.
  • 22 Paid Days Off Each Year.
  • Plus 11 Paid Holidays Per Year.
  • Medical, Dental, and Vision benefits for you and your family.
  • Retirement matching 401(k).
  • Milestone Work Anniversary Awards.
  • Peace Leave Benefit.
  • Summer Hours to encourage work-life balance.
  • Excellent training, continuing education, and leadership development opportunities
  • Student Loan Repayment assistance.
  • Tuition Assistance.
  • Flexible schedule
  • Mileage reimbursement 

    Benefits listed are for eligible employees as outlined by our benefit policy.



    Responsibilities


    The Foster Care Program Supervisor position may include the following, as well as other duties assigned:


    • Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
    • Collaborate with DCFS to ensure the placement team complies with all monitoring measures, ensuring that DCFS policies and procedures are followed.
    • Review and approve service plans and court reports for direct reports.
    • Provide oversight and support to direct reports in preparation to attend Administrative Case Reviews and Child and Family Team meetings.
    • Demonstrate the ability to make critical case decisions, including but not limited to placement decisions in collaboration with program leadership or their designee.
    • Ensure all DCFS required documentation on cases and case files is compliant with DCFS standards.
    • Provide coaching, shadowing, and mentoring to volunteers, interns, and direct reports in accordance with the NYAP onboarding training plan for Foster Care.
    • Coordinate all intake services, initial paperwork, and documentation and provide robust case coordination, case assignment, and planning to direct reports.
    • Conduct staff supervision for direct reports on a regularly scheduled basis and maintain accurate documentation for organizational and regulatory purposes in state portals and Electronic Health Records.
    • Provide oversight and assist in family reunification and/or stabilization efforts with the youth's primary family, kinship caregiver, or other permanent living arrangement consistent with the youth's case plan.
    • Liaise with the child welfare custodial agency, juvenile court, educational system, external service providers, and community resources to ensure that the youth and family have access to a coordinated system of care.
    • Lead and maintain Continuous Quality Assurance efforts in accordance with organizational, contract, and regulatory requirements on a weekly or monthly basis.
    • Work collaboratively with other clinical, treatment, and support staff throughout the organization.
    • Sign off on all Incident Reports and other required reports as well as submit the reports for processing according to agency and regulatory requirements.
    • Travel is needed to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
    • Participate in assigned NYAP training and development activities commensurate with the position, as well as DCFS regulatory requirements for in-service training
    • Provide out-of-hours on-call support to foster parents and team members and respond to case management emergencies, crises response, and behavioral stabilization response, ensuring their safety and the stability of youth and families.
    • Perform all duties in accordance with personnel policies and the program’s fiscal guidelines.


    Minimum Qualifications


    • Master’s Degree in Social Work or comparable Human Services field from an accredited institution.
    • 3 years' experience working in treatment and specialized foster care, with proven experience supervising others required.
    • A valid professional child welfare license is required and acceptable by state or contract regulations.
    • A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and people served.
    • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
    • Proficient use of Excel.


    Other Skills


    • Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
    • Provide excellent internal and external customer service.
    • Must possess good verbal, listening, and written communication skills.


    Driving and Vehicle Requirements


    • Valid driver’s license
    • Reliable personal transportation
    • Good driving record
    • Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability


    If this describes YOU, please apply today!


    www.nyap.org/employment



    Who We Are


    National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.


    We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.


      An Equal Opportunity Employer, including disability/veterans.


      Skills Required

      • Master's Degree in Social Work or comparable Human Services field from an accredited institution
      • Minimum 3 years' experience in treatment and specialized foster care, with proven supervisory experience
      • Valid professional child welfare license as required by state or contract regulations
      • Proficient use of word processing, spreadsheet and database programs (including Microsoft Excel)
      • Willingness to work flexible and non-traditional hours and provide out-of-hours on-call support
      • Valid driver's license
      • Reliable personal transportation
      • Good driving record
      • Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
      • Strong verbal, listening, and written communication skills and ability to work effectively with diverse teams
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      The Company
      2,215 Employees
      Year Founded: 1978

      What We Do

      National Youth Advocate Program (NYAP) is a nonprofit organization dedicated to the well-being of children, youth, and families. It provides a comprehensive array of community-based services, including therapeutic foster care and behavioral health programs, to help families achieve stability. NYAP is committed to offering innovative resources and holistic treatment tailored to meet the unique needs of the individuals and communities they serve.

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