Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Oversee daily program operations and offer assistance where needed, dependent on licensure
and abilityOversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities
Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority
Screen and interview new associates for hire as needed and submit requests for approval, as necessary
Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum
Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO
Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity
Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision
Coordinate with Operations Support Team to address needs within the center
Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority
Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations
Review, interpret, and reflect on changes to policies or procedures and present information to leadership
Manage program staff and interact positively with patients, visitors, and members of the Community
Conduct internal audit processes to analyze program performance in various areas
Function in an administrative capacity to assure necessary information is provided to patients
and staff
Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
Highschool Diploma or GED required
4140 Thornton Taylor Parkway
Fayetteville, TN 37334
Monday-Friday; 8:00am-5:00pm
161 Mose Drive
Sparta, TN 38583
Monday-Friday; 8:00am-5:00pm
127 Ledford Mill Road
Tullahoma, TN 37388
Monday-Friday; 8:00am-5:00pm
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
Skills Required
- High school diploma or GED
- Experience in an Office Based Opioid Treatment program
- Supervisory experience
- Experience with substance abuse or mental health
Crossroads Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crossroads and has not been reviewed or approved by Crossroads.
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Parental & Family Support — Paid maternity and paternity leave are part of the package for full‑time teammates. This provides family‑focused support during key life events.
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Retirement Support — A Safe Harbor 401(k) with a company match is offered. This facilitates structured, employer‑supported retirement savings.
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Wellbeing & Lifestyle Benefits — Designated mental health days, Calm app access, and flexible schedules are highlighted. These offerings can bolster day‑to‑day wellbeing beyond base pay.
Crossroads Insights
What We Do
We exist to improve health equity in order to create superior outcomes. Crossroads is a behavioral healthcare company founded in 2005, with more than 110 locations across nine states. We provide medication-assisted treatment (MAT) and measurement-based care to help our patients on their path to recovery. We also offer services for hepatitis C, toxicology screening, digital health screens, and smoking cessation in many of our locations. We provide the highest level of convenience with TeleVisits, our 24/7 hour call center, and appointments within 48 hours or less
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