Program Specialist, Talent Programs

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. For more information on Carvana and our mission, learn more about what it’s like to work here from the people that already do. 

Carvana is looking for an enthusiastic and driven Program Specialist to join our Learning and Development team and assist with the execution of talent and leadership programs. This position will work closely with the team’s Program Manager(s) as well as with other teams in People Operations and business leaders, to ensure the successful delivery of programs that support the development and growth of our employees and leaders.

The ideal candidate for this role will be a committed self-starter with keen attention to detail, and a focus on execution while living our values. This individual will have the opportunity to work collaboratively across the organization and see their insights have a tangible impact every day in an exciting and unique company. 

This is an in-person role, Monday through Friday, at our corporate headquarters in Tempe, Arizona.

What you’ll be doing

• Assist in the execution of program curriculum(s) or supplemental training experiences that support Carvana’s evolving talent needs, including but not limited to onboarding, leadership development, internships, and internal mobility.
• Specifically related to new hire onboarding program: 
• Ensure the effective communication of day-one details to new hires and leaders, as well as the procurement of necessary tools, technology, and applications, in advance of employment start date(s).
• Coordinate and facilitate weekly new hire orientation with (often large group) new hire cohorts, conveying important company information and culture to engage and excite new team members at the onset of their Carvana journey, working with leadership to iterate orientation offerings as the company evolves.
• Support the facilitation of content for instructor-led training events and assist with the development of self-service resources.
• Collaborate with team members to support the creation of effective talent programming and materials to address identified gaps.
• Assist with the design, creation, and management of lessons, courses, or programs in Workday Learning, Carvana’s Learning Management System (LMS).
• Help manage, interpret, and develop reports that communicate results or trends to the team or business leaders.
• Track the progress and successful completion of assigned programs and learning opportunities for all program participants.
• Assist with the management and deployment of communications for talent programs through various channels.
• Assist in providing guidance and follow-up to program participants and leaders of program participants.
• Contribute to a safe working environment that garners valuable feedback, implements thoughtful changes, and drives behavior change.
• Assist in the continuous improvement of programs, processes, workflows, and reporting.
• Other duties as assigned.

What you should have

• A Bachelor’s degree from an accredited undergraduate institution.
• 2+ years of experience in program facilitation or management, Human Resources, Learning and Development (L&D), or a related field.
• Experience with HR technology/HRIS systems.
• Strong organizational skills and attention to detail, with the ability to assist with multiple projects and programs simultaneously while maintaining project timelines.
• Effective communication skills, including the ability to assist with facilitation and presentations.
• A high degree of integrity and honesty to handle sensitive or confidential information.
• The energy and drive to accomplish goals, meet deadlines, and find solutions.
• Must be able to prioritize, problem-solve, and work under pressure in a deadline-driven, rapidly changing organization.

It would be great if you also have

• Experience with Workday Learning.
• Experience with Google Suite.
• Experience in instructional design.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.