Customer Facing Program Specialist (SaaS/ Software Implementations)

The Customer Facing Program Specialist (Project Manager - Software Implementations) will use expert skills to scope projects, develop proposal documents, generate demand for services and training as well as ensure issues are resolved and kept within budget and timeline. The Program Specialist II will be familiar with validation documents and procedures.
Your prominently developed skills in business process operations and improvement activities will be on display. Bring your established record of managing multiple and competing priorities along with your proven leadership and people management skills to an established leader in the Quality Management Software industry. 

Key Responsibilities

• Deliver weekly integrated status of all project related activities – including project status, issue resolution, risk management and financial status
• Conduct performance monitoring, information, and reporting; help diagnose root cause of problems 
• Identify and escalate critical issues in timely manner
• Review documentation and deliverables from project team to ensure quality delivery of services
• Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of customer projects and strategic programs
• Keep team apprised via project plans, meetings and discussion minutes of project tasks identified, tasks to be completed, and work not completed
• Act as a single point of contact within the project for Support, Product Management and Research & Development
• Support Sparta PMO initiatives and assist with relevant SOP updates
• Ensure adherence to common processes, such as:

o     AGILE implementation methodology
o    Software Development LifeCycle (SDLC)

YOU MUST HAVE

• 2+ years experience working with SaaS implementations. 
• Must have prior customer facing experience and strong communication skills (oral, written and presentation) negotiation, influencing and relationship skills along with high personal integrity, credibility, and energy.
• 2+ years of demonstrated leadership within a matrixed organization, managing cross-divisional projects and building effective cross-functional teams and relationships
• 2+ years of demonstrated experience working with Project Teams defining, estimating & scheduling project work to achieve project scope and ensure resource allocation is mapped to requirements
• 2+ years Demonstrated experience managing project financials including the PO burn rate throughout the project lifecycle

WE VALUE

• Product Life-Cycle Management (PLM) process
  o    PRIME implementation methodology
• Successful completion of Bachelors’ degree or relevant business / information technology or equivalent experience
• Strong experience with the MS Office Suite particularly Project, Excel, PowerPoint, Visio. 
• Candidates with Salesforce experience will receive priority consideration
• Agile Scrum Certification 
• Work experience in Life Sciences, Medical Device, Consumer Packaged Goods (CPG) or Discrete Manufacturing highly preferred
• Travel is occasional as warranted by project work; frequency will vary depending on project requirements 
• Experience working with subcontractors during all phases of program lifecycle
• Experience utilizing MS Office Suite, SAP and other business tools used in the execution of subcontracts management activities
• Bi-lingual- Spanish 

ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. 

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The annual base salary range for this position is $85,600 - $106,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

The application period for the job is estimated to be 40 days from; however, this may  May 13, 2026, may be shortened or extended depending on business needs and the availability of qualified candidates.