Reports to:
Program Manager
Location:
Miami, USA
Function:
Global Programs
Direct Reports:
No
For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.
Purpose:
At DASI, the Program Representative will be tasked to ensure the day-to-day operation of the program between DASI and its partners. The Program Representative will be responsible for issuing, coordinating, and managing purchase orders, as well as all steps of the process, ensuring parts get delivered to customers right first time within the agreed lead-time. The Program Representative will serve as the lead point of contact for the day-to-day account management matters.
Key accountabilities:
- Manage the day-to-day operational needs of the programs assigned.
- Manage order expedites and updates.
- Issue escalations to Program Manager.
- Support monthly reviews with metrics.
- Update and produce operational reporting.
- Identify business growth opportunities.
- Support program risk management.
- Highlight and develop process efficiency and improvements.
- Perform all other duties as assigned.
Key skills and competences:
- Excellent Communication skills
- Experience responding to KPIs
- Data handling skills
- Good collaborative behaviour
- Problem-solving
- Task, time and results management
- Customer centric
- Strategic thinking.
- Attention to detail.
- Microsoft office proficient
- Continuous Improvement.
Qualifications
Experience and qualifications:
- Bachelor’s Degree; MBA a plus.
- ERP system familiarity
- Project or program experience beneficial
- Purchasing experience beneficial
- Familiarity with aircraft parts and quality requirements
Skills Required
- Bachelor's Degree
- MBA
- ERP system familiarity
- Microsoft Office proficient
- Project or program experience
- Purchasing experience
- Familiarity with aircraft parts and quality requirements
- Excellent communication skills
- Experience responding to KPIs
- Data handling skills
- Problem-solving
- Task, time and results management
- Customer centric
- Strategic thinking
- Attention to detail
- Continuous Improvement
What We Do
DASI is a leading global aircraft inventory solutions provider. For 30 years, we’ve been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in Los Angeles, London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries. www.dasi.com With a commitment to speed and ease of use, our online shopping experience is unmatched—and our scalability and integrated support team empowers us to offer real solution flexibility and growth for our customers. Plus, our state-of-the-art, 250,000 sq ft headquarters, warehouse, and logistics center at Miami International Airport is located just 10 minutes from the busiest air cargo hub in America, which enables us to reliably deliver the parts you need, FAST. #InStockOnlineOnTime
