As Program Owner, Leadership Development, you will lead the design, delivery, and continuous evolution of enterprise leadership development programs that strengthen organizational capability and advance business performance. This role is responsible for the ownership and ongoing success of The JM Family Way (JMFW) programs, while also creating impactful learning experiences that build leadership mindsets, skillsets, and toolsets aligned to company culture, values, and strategic priorities.
The ideal candidate is a strategic thinker, strong program leader, and skilled relationship builder who can translate business needs into scalable leadership solutions. You will collaborate across Talent Management, HR, and business units to ensure programs drive measurable outcomes, elevate leadership effectiveness, and support the organization’s long-term talent strategy.
This is an individual contributor role (no direct reports) that influences outcomes through strong partnership, program governance, and data-driven decision-making.
Responsibilities:
Partner with facilitators to design engaging, high-impact learning experiences using a blend of in-person, virtual, experiential, and self-paced modalities
Partner with HR partners and cross-functional stakeholders to identify leadership capability needs and align solutions to business priorities
Manage program operations including annual planning, calendars, communications, enrollment processes, and participant experience
Establish success metrics and leverage data, participant feedback, and business insights to evaluate program effectiveness and drive enhancements
Serve as an internal expert on leadership development trends, adult learning best practices, and innovative talent solutions
Partner with facilitators to build scalable tools, resources, and frameworks that enable leaders to apply learning on the job
Lead change management efforts related to new or evolving leadership programs, ensuring strong adoption and stakeholder alignment
Qualifications:
Bachelor’s degree in HR, Business, or a related field (or equivalent practical experience)
Demonstrated ability to think strategically and translate strategy into well-designed, executable programs.
Experience owning end-to-end initiatives—from concept and positioning through launch, adoption, and continuous improvement.
Strong program and project management capability, with a track record of delivering complex work on time and with high quality.
Exceptional communication and storytelling skills, with the ability to clearly articulate value, influence stakeholders, and drive alignment across functions.
A marketing-oriented mindset, with experience positioning programs, building engagement, and driving adoption among leaders and associates.
Comfort using data and insights to inform decisions, track impact, and refine approaches, including working with enterprise systems and tools.
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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop. JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.
