Program Optimization Lead

What Field Sales Admin/Ops Gnlst contributes to Cardinal Health

Responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence (includes: data acquisition, mining, analysis, data integrity management, metrics management and reporting) and, for identifying, creating and implementing processes that profitize, optimize and support the entire field sales organization (includes: customer contract implementation, contract compliance, strategic field sales resource deployment, on-boarding and basic training) to support the strategic objectives of the sales organization, drive operational excellence and maximize contract value.

*Candidate will need to commute to Cincinnati, OH where client is located

Accountabilities

• Work collaboratively with internal and external teams including Sr. Manager Products and Services, Operations, and Customer Service during the deployment process as well as identify opportunities post go-live for improved analytics and enhancements to further differentiate our solutions.
• Strong communication skills, comfortable presenting to and interacting with customers from the warehouse to the C-Suite on a regular basis including facilitation of meetings.
• Possess strong work ethic, self-motivated and able to operate independently with limited direct supervision, while also comfortable working with a multi-disciplinary team.
• Capable of adapting to change and able to successfully perform in an evolving environment
• Results oriented, ensuring we deliver on commitments while also working to continuously improve processes.
• Strong project management skills for creating and leading implementation plans for projects and initiatives and on-going administration of efficiency and savings.
• Strong listening and problem-solving skills and ability to develop plans to improve process efficiency.
• Ability to learn and understand technical details and act as a subject matter expert for hospital transportation and supply chain.
• Able to regularly be on-site if centrally located to customer or ability to travel to customers during project planning, implementation and on-going management. Given the current pandemic, this role may primarily be remote until appropriate to return to onsite.
• Possess strong emotional intelligence with a real sense of cultural sensitivity.

Qualifications

• Bachelors degree in related field, or equivalent work experience, preferred
• Ability to travel 10% of the time which includes regular regional travel to remote-sites (day trips) and occasional overnight stay
• 3-5+ years experience implementing large scale solutions, working in a matrixed organization
• Strong written, verbal and presentation skills to all levels of an organization 
• Experience in Transportation, familiar with carriers (FedEx, UPS, DHL, Courier/Same Day, LTL and TL) preferred
• Manage and report performance data to all levels within client organization
• Analytical with experience identifying and addressing cost-savings and/or cost recovery opportunities with a proven record of achieving goals
• Proficient working within large amounts of data with Microsoft Excel and Access (PivotTables, Identify Trends, Estimate Savings, Basic Report Creation, Drill Down to Location/Department)
• Experience in change management, project management, or Lean Six Sigma background preferred
• Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
• Completes work independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Anticipated salary range: $74,400 - $111,615

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 12/24/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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