Program Monitor

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Guaynabo, PRI
In-Office
Professional Services • Consulting
The Role
Job Summary & Responsibilities

IEM is looking to bring on Full Time- Program Monitor / Monitoring Specialist II to join our Disaster Recovery Program Management team. The Program Monitor will conduct monitoring of HOME‑ARP non‑development activities to assess compliance, eligibility, financial allowability, performance, documentation, and corrective‑action requirements in coordination with program staff and subrecipients. 

Primary Location:

  • Live within a commutable distance to Guaynabo, Puerto Rico 
  • Work will take place either in the field, in an office environment, or from a personal location and will depend on the need of the project. 

Travel Requirements:

  • This position may require travel to complete work assignments or attend meetings. 

Essential Functions:

Conduct monitoring reviews of HOME-ARP non-development activities, including but not limited to:

  • Conduct monitoring reviews of HOME-ARP non-development activities (TBRA, Supportive Services, Non-Profit Operating Assistance)
  • Verify compliance with executed subrecipient agreements, approved scopes of work, budgets, and timelines
  • Ensure compliance with HOME-ARP regulations (24 CFR Part 92), CPD Notice 21-10, 2 CFR Part 200, HUD guidance, and PRHFA policies
  • Review participant eligibility, income documentation, Qualified Population (QP) requirements, lease agreements, landlord payments, tenant protections, and VAWA compliance
  • Review reimbursement requests to confirm cost eligibility, allowability, budget alignment, and adequate documentation
  • Identify ineligible costs, discrepancies, compliance concerns, and potential Duplication of Benefits (DOB)
  • Evaluate subrecipient performance, administrative capacity, reporting, and recordkeeping
  • Document monitoring observations, concerns, best practices, and corrective actions
  • Prepare monitoring reports and track follow-up on findings and corrective actions
  • Maintain organized records in the System of Record (SOR) or other tracking platforms
  • Coordinate with Program/Project Managers, subrecipient staff, and internal compliance, finance, and reporting teams
  • Participate in monitoring meetings and provide technical assistance as assigned. 

Minimum Qualifications:

  • Experience: Two to Three (2-3) years in program monitoring, grant compliance, or federally funded housing or social service programs
  • Degree: Bachelor’s degree in administration, Finance, Accounting, Planning, Communications, or related field
  • Experience and Degree Substitution: An equivalent combination of education, experience, and training that demonstrates the required knowledge, skills, and abilities necessary to effectively perform the duties and functions of this position may be considered.
  • Familiarity with Compliance and HUD Requirements, HOME-ARP/HOME, federal cost principles (2 CFR Part 200), subrecipient monitoring
  • Strong attention to detail, organized documentation and file review skills, clear written and verbal communication, proficiency in Excel, Word, and monitoring systems
  • Language: Bilingual (English and Spanish). 

Preferred Qualifications:

  • Experience monitoring HOME, CDBG, ESG, or other HUD‑funded programs
  • Prior work conducting subrecipient monitoring or compliance reviews
  • Experience preparing monitoring reports and tracking corrective actions
  • Familiarity with PRHFA policies or Puerto Rico–based housing programs; and TBRA and supportive services
  • Proficiency using grant management or case‑management systems (e.g., SOR, IDIS, or similar)
  • Strong analytical skills for reviewing costs, documentation, and DOB risks
  • Experience providing technical assistance or training to subrecipients 

Additional Information:

  • Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.
  • Personal office : All personal office work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purposes of maintaining the Internet connection, if needed. 

Benefits and more:

  • 10 paid Holidays
  • Vacation Pay
  • Sick Pay
  • 401 (K) plan with matching
  • Company paid STD and LTD 

Equal Employment Opportunity. All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.

Reasonable Accommodation. IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email [email protected] with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.

 

 

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The Company
HQ: Morrisville, NC
1,447 Employees
Year Founded: 1985

What We Do

IEM is a professional services firm dedicated to building a safe, secure, and resilient world. Since 1985, our innovative strategies, technologies, and solutions have helped government and private sector customers achieve measurable results—lives saved, communities resiliently rebuilt, risks reduced, and preparedness increased. For over 40 years, IEM's skilled professionals have been committed to integrating science, technology, and real-world experience to develop smart, innovative solutions that truly solve each customer’s unique problem. Our list of customers includes federal agencies like the DHS, DOD, FEMA, HUD, SBA; state and local emergency management organizations in all 50 US states and 4 territories; critical infrastructure including nuclear power plants, chemical plants, hospitals, mass transit agencies, ports, and others. Representative IEM projects include: --Program Manager for the State of New York's disaster recovery housing program after Hurricane Sandy --Public Assistance and Hazard Mitigation Grant Program support to State of New York after Hurricane Sandy --Supporting FEMA response planning since 2003 --Preparedness support to 10 major metropolitan regions of Critical National Importance --Developed and applied unique, scenario-based planning process to support rapid, regional planning for catastrophic hurricanes in Louisiana (Hurricane Pam) and Florida and a catastrophic earthquake in the New Madrid Seismic Zone --Developed epidemiological models helping to reduce the risk of casualties associated with potential bioterrorism attacks --Developed web-based emergency management and response system for a federal program --Support research and development of defensive CBRNE systems for the U.S. Army --Exercise and real-time ground support for air evacuations during disaster response evacuations since 2009

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