As a Program Manager, you will be responsible for one Customer Program consisting of customer support services, purchasing, warehouse management and other contract compliance activities. You will coordinate purchasing, customer services, vendor relationships and warehousing activities in accordance with company policies, procedures and principles.
Responsibilities:
- Confers with customers on programs performance and evaluate areas for improvement and expanded services.
- Administers on-site human resource activities as required.
- Monitors programs effectiveness and prepares monthly reports, including cost, performance, service quality and improvements.
- Analyzes supplier performance and makes recommendations on new agreements.
- Advises and trains employees on methods and use of equipment in handling, storing, maintaining and delivering of stock material.
- Reviews program performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates, cost savings and areas for improvement.
- Monitors account receivables and takes action.
- Ensures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.
- Responds to audit findings and implements appropriate actions.
- Coordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.
Qualifications:
- Bachelors’ Degree required
- 5 years required; 7 years preferred of related experience
- Strong written and verbal communication skills
- Strong presentation and interpersonal skills
- Strong persuasion and skills
- Strong computer skills
- Strong math and analytical skills
- Organized and detail oriented
Skills Required
- Bachelor's Degree
- 5 years related experience
- 7 years related experience
- Strong written and verbal communication skills
- Strong presentation and interpersonal skills
- Strong persuasion skills
- Strong computer skills
- Strong math and analytical skills
- Organized and detail oriented
WESCO International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.
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Retirement Support — Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
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Leave & Time Off Breadth — Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
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Flexible Benefits — Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.
WESCO International Insights
What We Do
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.
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