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Navixus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.
The Role
Lead complex, multi-workstream technical programs and digital transformations. Drive Agile execution (Scrum/SAFe), dependency mapping, KPI-driven reporting, vendor management, and stakeholder alignment. Manage PMO activities, product delivery, and enterprise platform integrations while using tools like Jira, PowerPoint, and SharePoint to communicate progress to executive leadership.
Summary Generated by Built In
Job Summary
Position: Program Manager
Location: Dearborn, MI (Onsite)
Skills Required: Business Transformation, Business Process Improvement, Product Development, PMO, Business Strategy, Program Management, Powerpoint, SharePoint, Analytical skills, Agile Software Development, API, Business Risk Mgt and Jira.
Skills Preferred: Risk Management, Process Improvement, Data Analysis, Change Management, PMP and Analytical skills.
Experience Required:
Experience Preferred:
The pay range for this role is $100,000- $110,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Position: Program Manager
Location: Dearborn, MI (Onsite)
Skills Required: Business Transformation, Business Process Improvement, Product Development, PMO, Business Strategy, Program Management, Powerpoint, SharePoint, Analytical skills, Agile Software Development, API, Business Risk Mgt and Jira.
Skills Preferred: Risk Management, Process Improvement, Data Analysis, Change Management, PMP and Analytical skills.
Experience Required:
- 10 years in IT and minimum 5 years in Program Mgmt.
- Expert in Project Management.
- 5+ years of experience as a Technical Program Manager (TPM) or delivery lead role in product development, specifically managing complex, multi workstream enterprise platform integrations or digital transformations.
- Agile Expertise: Proven experience guiding execution using standard software development lifecycle (SDLC) methodologies, with deep expertise in Agile, Scrum, and Scaled Agile Framework (SAFe) environments (including PI planning).
- Dependency Mapping: Outstanding ability to identify, map, and manage highly complex technical and operational dependencies across multiple parallel workstreams.
- Analytical & Data Driven: Strong capability to analyze program metrics, establish quantitative KPIs, and present data driven insights in a clear, compelling format for executive leadership.
- Communication & Influence: Exceptional verbal and written communication skills, with a proven track record of aligning and influencing diverse technical and non technical stakeholders across different organizations.
- Problem Solving: A proactive, solution oriented mindset with experience managing and negotiating with third party technology vendors.
Experience Preferred:
- Technical background e.g., BS in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Professional certifications such as PMP, PMI ACP, Certified Scrum Master (CSM), or SAFe Release Train Engineer (RTE).
- Deep hands on experience utilizing Jira (including Jira Software, Advanced Roadmaps, or Jira Align) for backlog grooming, sprint planning, dependency mapping, workflow customization, and executive reporting.
- Experience working in high growth product development environments.
The pay range for this role is $100,000- $110,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Skills Required
- 10 years in IT
- Minimum 5 years in Program Management
- Expert in Project Management
- 5+ years as Technical Program Manager or delivery lead managing complex, multi-workstream enterprise platform integrations or digital transformations
- Proven experience with SDLC and Agile, Scrum, and SAFe environments (including PI planning)
- Outstanding ability to identify, map, and manage complex technical and operational dependencies across parallel workstreams
- Strong analytical skills; ability to analyze program metrics, establish KPIs, and present data-driven insights to executives
- Exceptional verbal and written communication; proven ability to align and influence technical and non-technical stakeholders
- Experience managing and negotiating with third-party technology vendors
- Proficiency with Jira for backlog grooming, sprint planning, dependency mapping, workflow customization, and reporting
- Proficiency with PowerPoint and SharePoint for executive reporting and collaboration
- Business Transformation, Business Process Improvement, Product Development, PMO, Business Strategy, and Business Risk Management experience
- PMP, PMI-ACP, CSM, or SAFe RTE certification
- Technical background (BS in Computer Science, Engineering, or related) or equivalent practical experience
- Deep hands-on experience with Jira Advanced Roadmaps or Jira Align
- Experience in high-growth product development environments
What the Team is Saying
Kim
Director
Navixus | Tech Mahindra Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
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Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
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Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.
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The Company
What We Do
At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Navixus | Tech Mahindra Teams
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About our Teams
Navixus | Tech Mahindra Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.
Typical time on-site:
Not Specified
Englewood, CO
The Denver Tech Center is just south of the city of Denver. We are walking distance to the Lincoln Avenue RTD station, restaurants, trails, and more.
