Living Innovations is committed to being Maine's preferred provider of Shared Living, Community Support, In-Home Support, and other services. We are seeking a dynamic, self-motivated Program Manager to oversee Maine home and community-based waiver services. This role involves ensuring the delivery of high-quality, person-centered services that promote independence, choice, and inclusion within the community. The Program Manager is responsible for fostering cultural alignment in their assigned areas of responsibility while supporting a team of service coordinators and providers. Prior experience successfully leading teams providing service oversight within the Intellectual and Developmental Disabilities (IDD) community is highly desirable. The ideal candidate will need supervisory experience, excellent organizational skills, and a track record of leadership.
This position can be based out of our Houlton or Caribou office and will requires coverage for both offices.
*ALL CANDIDATES MUST PROVIDE A CURRENT RESUME AND A COVER LETTER TO BE CONSIDERED*
Responsibilities
- Oversee the individual intake process and caseload allocation.
- Supervise and support service coordinators, ensuring quality care and support for individuals.
- Develop and maintain strong relationships with families, caregivers, and community partners.
- Ensure compliance with state and federal regulations.
- Manage budgets and resources effectively.
- Foster a positive and inclusive work environment.
Benefits
- $500 Sign on bonus
- Mileage Reimbursement
- Health Insurance/Vision and Dental benefits
- Paid time off
- The satisfaction of making a real difference!
Qualifications
- High school diploma or equivalent required.
- Bachelor’s degree (preferred).
- 3 to 5 years of experience leading teams providing service oversight within the Intellectual and Developmental Disabilities (IDD) community or in a related field?
- Valid state issued driver’s license, current vehicle insurance declaration and vehicle registration.
- Must pass comprehensive background checks per state and company regulations/policies.
Skills Required
- High school diploma or equivalency
- Bachelor's degree in human services
- Four years of experience in this or related position in a social service or healthcare setting
- Valid state-issued driver's license and proof of current insurance
- Ability to make well-reasoned decisions independently and as part of a team
- Ability to use discretion in handling confidential information
- Effective communication skills with consumers, families, guardians, and staff (speaking, reading, writing, listening, presentation)
- Ability to manage, prioritize, and carry out multiple tasks
- Ability to work collaboratively and effectively with individuals at all levels of the agency
- Coping skills and flexibility in dealing with social service issues
- Knowledge of regulatory and legislative standards related to services provided by the agency
- Supervisory experience, including coaching, performance evaluations and managing up to nine staff
What We Do
Living Innovations provides personalized support services for people with intellectual and developmental disabilities and other diverse needs, enabling them to live fulfilling lives at home and in the community through services like shared living and community support.
