Program Manager

Posted 2 Days Ago
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Netanya, ISR
Hybrid
Senior level
Artificial Intelligence • Software
The Role
The Program Manager will lead program delivery for key customers, manage Agile processes, and oversee product delivery while collaborating with cross-functional teams.
Summary Generated by Built In
Description

Fetcherr is an AI-driven company specializing in deep learning, algorithmic trading, and large-scale data solutions. Our core technology, the Large Market Model (LMM), enables accurate demand forecasting and real-time, data-driven decision-making. Originally focused on the airline industry, Fetcherr is expanding its AI solutions across additional industries.

 We are seeking an Experienced Program Manager to lead end-to-end delivery processes for key customers and strategic value streams. The ideal candidate is highly organized, technically minded, analytical, and experienced in managing complex Agile programs across cross-functional, global teams.

This role requires a strong understanding of the software development lifecycle, excellent communication skills, and the ability to manage risks, improve processes, and ensure the timely, high-quality delivery of Fetcherr’s products.

Key Responsibilities:

  • Lead end-to-end delivery for key customers and value streams.
  • Own, plan, and track the full customer program lifecycle, from contract, upsell, and discovery stages through development and delivery.
  • Oversee the full Agile software development lifecycle and ensure each stage is executed effectively.
  • Collaborate closely with Product, Engineering, Account Management, and Global Sales teams to coordinate product delivery.
  • Facilitate weekly program meetings to review status, align priorities, manage risks, and ensure clear communication across stakeholders.
  • Manage cross-team dependencies, risks, and ongoing issues through mitigation and resolution.
  • Define, refine, and drive adoption of new processes and procedures based on continuous feedback and retrospectives.
  • Develop KPIs and performance indicators to track progress, delivery quality, and Agile adoption.
Requirements

You’ll Be a Great Fit If You Have

  • 5+ years of experience as a Program Manager, Project Manager, or Release Manager.
  • Experience working directly with customers, including managing expectations, aligning stakeholders, and supporting delivery discussions.
  • Strong experience with the software development lifecycle.
  • Experience working with Agile Scrum methodologies.
  • Hands-on experience with Jira, Confluence, add-ons, and other Atlassian tools.
  • Strong problem-solving skills and the ability to navigate ambiguity.
  • Comfort managing multiple priorities and context-switching in a fast-paced environment.
  • The ability to learn new technologies quickly and independently.
  • Strong technical, organizational, and interpersonal skills.
  • Excellent time management and organizational skills.
  • Exceptional written and verbal communication skills.
  • A self-motivated, organized, efficient, and process-oriented approach.
  • A collaborative mindset and strong team orientation.
  • B.Sc. in Computer Science or a related technical field.
  • Fluency in English and Hebrew.

Preferred Requirements

  • Experience mentoring and coaching team members or peers.

Skills Required

  • 5+ years of experience as a Program Manager, Project Manager, or Release Manager
  • Strong experience with the software development lifecycle
  • Experience working with Agile Scrum methodologies
  • Hands-on experience with Jira, Confluence, and other Atlassian tools
  • B.Sc. in Computer Science or a related technical field
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The Company
200 Employees
Year Founded: 2019

What We Do

Fetcherr is an algo-based company that revolutionizes the travel industry with its groundbreaking Generative Pricing Engine (GPE), the first of its kind to leverage AI for real-time, market-responsive pricing decisions. Our GPE augments airlines' existing pricing strategies with ultra-granular, high-frequency adjustments, fully automating workflows from pricing determination to fare publishing. Operating non-stop, the GPE identifies untapped revenue opportunities and efficiently distributes updated fares across all channels. Partnerships with Virgin Atlantic, Azul, ATPCO, and INFARE attest to our system's unparalleled capability to enhance revenue while streamlining operations.

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